Customer Service Representative (Burlington, VT)

Customer Service Representative (Burlington, VT)

18 Jun 2024
Vermont, Vermont 00000 Vermont USA

Customer Service Representative (Burlington, VT)

Vacancy expired!

Customer Service Representative openings in South Burlington, VT!

Robert Half OfficeTeam has an excellent career opportunity for an articulate, highly-skilled Customer Service Representative. Do you love building solid customer relationships? Then this position may be for you. This position is based in a dynamic and growing call center that provides customer support for outdoor power equipment.

How you will make an impact:

Receiving and placing telephone calls from customers

Performs full service transactions in compliance with company procedures

Provides accurate, friendly customer service in a timely fashion

Performs functions including hardware support and troubleshooting.

Achieves sales and referral goals by actively cross-selling for additional products, services and sales campaigns

Adheres to company security policies and maintains confidentiality of customer records and client information

What we're looking for:

Experience processing complex transactions and performing extensive research to resolve complex customer inquiries

Excellent verbal, written, and social communication skills

Ability to interact effectively with internal and external partners and clients/customers

Advanced Microsoft Office skills

Ability to navigate multiple computer systems, applications, and utilize search tools to find information

Active problem-solver who listens for customer cues and actively resolves problems with grace and integrity

If you have any interest in this role, please get in touch! Also, if you have a friend looking for work, we are looking to bring on multiple customer service reps, and can provide $50 referral bonuses!

Contact us today at 603 641 9233 or email our recruiter at Frank.Conery@ OfficeTeam.com

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