Description We are offering an exciting opportunity for an Office Manager in Burlington, Massachusetts. The individual will be responsible for maintaining an organized office environment, coordinating with various departments, and contributing to client service efforts. This role is integral in ensuring smooth operations within our firm, providing support to all levels of management, and facilitating communication across departments. Responsibilities: Oversee the maintenance and organization of master OneDrive account folders. Manage the ordering of office supplies and uniforms to ensure smooth daily operations. Assist in the review of quality control for cleaning manager client presentations and reports. Coordinate correspondence with various insurance agencies for certificates of insurance, policy renewals, and insurance claims. Act as a backup for communication with union concerning new and terminated accounts, building rosters, and employee grievances. Assist in drafting proposals, obtaining approvals, coordinating with site managers, scheduling project work, processing invoices, and obtaining notarized construction job invoices. Support marketing and signage activities within the company. Aid area managers and other operations personnel in handling client complaints and utilizing the client services platform. Organize monthly operations meetings and maintain an issues log of outstanding matters. Liaise with the local insurance carrier representative to gather information related to work accidents. Handle unemployment insurance claims, workers compensation claims, FMLA claims, MA PFML claims, and other requests for leave. Coordinate training with employees as required by federal, state, and client obligations. Update clients on rate increases based on annual union rate changes. Maintain the client contract database, ensuring all clients have complete and signed contracts. Collaborate with operations to prepare information needed for monthly and weekly work order and holiday billing. Requirements Proficiency in Accounting Software Systems is required Expertise in ADP - Financial Services Familiarity with BlackLine software Ability to use Concur software Experience with ERP - Enterprise Resource Planning Understanding of Accounting Functions Knowledge of Accounts Payable (AP) and Accounts Receivable (AR) Auditing skills Ability to handle Billing Functions Fluent in Spanish Language Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .
