Veterans’ Place Job Description for:
Housing Case Manager
Position: Full Time: Salary
Job duties include but are not limited to:
1. Enter all residents in HMIS and Coordinated Entry System when they move into TVPI
2. Meet with all residents within the first week of admission to make housing plans and fill out their Individual Housing Plan, to be reviewed and updated every quarter.
3. Meet with individual residents to assist with all appropriate housing applications within the first month of moving into TVPI. Reply to denial letters to reverse decisions when needed.
4. Keep all weekly progress notes and documentation on housing in Residents binders
5. Meet with and coordinate with Case Managers when needed to discuss housing issues that come up. Barriers and potential issues that the CM’s can work on with the resident during case management meetings.
6. Attend monthly Washington County Continuum of Care (COC), Coordinated Entry (CE), and Housing Retention (HRT) meetings in person or by video when appropriate. Attend Bi-weekly State Veterans Committee Case Conference calls, and any other meetings that pertain to housing issues.
7. Keep HMIS CE and FBGT data bases updated and attend trainings for these data bases as needed.
8. Meet with Housing Authorities and Landlords to advocate for residents.
9. When needed take residents to look at apartments they are interested in.
10. Attend morning house meetings
11. Prepare Monthly reports for the Board
Qualifications:
1. 2-5 years’ experience with a housing back ground and working with Veterans and or homelessness, be understanding and compassionate with a multitude of mental health and or substance abuse issues preferred. Willing to train the right candidate.
2. Confidentiality for residents is a must
3. Strong work ethic and a desire to succeed
4. Must be flexible and able to work Monday through Friday
5. Clean background check and reliable transportation
6. Good communication skills and be able to multi task
Compensation/Benefits:
1. Annual salary paid bi-weekly
2. Paid time off to include 10 Holidays, Vacation, and Sick Time
The Housing Case Manager reports to the Managing Director.
