Location: Primarily home-based with local client/site visits
Schedule: 20–30 hours/week to start, flexible hours
Compensation: $20-$30/hr depending on experience. Biannual performance reviews and pay increases, eligible for profit sharing bonuses after 6 months.
Benefits/Perks: Up to 3 weeks/year PTO + paid sick leave & holidays; 50% off weekly home cleaning for your own home; mileage reimbursed at 110% IRS standard rate; training provided
Employment: W-2, hourly (overtime per VT/FLSA rules)
Target Start: Mid–late October
Role overview
Own the day-to-day: set up new clients, build house-specific checklists, run the schedule, support two cleaning crews, and maintain quality standards. You’ll also handle light social media a few times a week to keep our local presence responsive and friendly.
Client & quality
Conduct client intake (phone/video/in-home) to document preferences and scope
Create and maintain customized room-by-room checklists per home
Perform on-site quality checks for the first 2–3 cleans at a location, then periodic spot checks
Manage client communications, feedback, and straightforward issue resolution
Scheduling & crew support
Publish/maintain weekly schedules; manage changes, cancellations, and waitlist
Orient new cleaners to standards, routes, safety, and checklists
Support crew leads with daily notes and updates
Supplies, admin & HR-lite
Order/track supplies and small equipment, deliver to crews; maintain inventory within budget
Collect/review time data; hand off clean inputs for payroll
Maintain tidy records (onboarding checklists, I-9 verification status, client files, inspections)
Light social media/marketing (2–3 touchpoints/week)
Post simple updates/tips/community spotlights
Respond to comments/DMs and acknowledge reviews
Keep a lightweight content checklist; note what drives inquiries
What you’ll bring
Strong people skills; professional phone/email manner
Organized, detail-oriented, comfortable with shifting schedules
Tech-comfortable (Google Workspace; basic scheduling tools; Canva/FB/IG/Google Business Profile a plus)
Experience in residential cleaning, hospitality, field ops, or office/people management preferred
Reliable transportation for local visits; able to lift/carry up to 25 lbs for inspections/supply runs
How we’ll measure success (first 90–180 days)
Weekly schedule published on time;
>95% on-time job starts
Checklists in place for all recurring clients;
Re-clean rate <5%
Inventory on hand for 2–3 weeks; no stock-out delays
Average client response time <1 business day;
2–3 social posts/week, comments/DMs replied to within 24 hours
Clean, payroll-ready time data every pay period
Equal Opportunity
We welcome applicants of all backgrounds and identities. Employment decisions are based on qualifications, merit, and business need.
Apply
Complete our short application form: https://form.typeform.com/to/rdCftmDb
(You can also include a resume or brief work history if you have one, but it's not required.)
