Patient Account SpecialistPatient Financial Services DepartmentJoin our award-winning team!Northwestern Medical Center, where you can be the difference!Looking to advance your career at a vibrant, community hospital in a locale that will have you wondering why you ever chose to live anywhere else? Come join the Northwestern Medical Center family, where our focus on high reliability ensures constant emphasis on safety, quality, and improvement as we pursue our mission of exceptional care. Be part of a team where you can make a difference, all while enjoying the quality of life Vermont provides.Northwestern Medical Center's mission is to provide exceptional healthcare for our community and we are currently recruiting for a Full-time Patient Account Specialist opportunity.EXPECTED HOURS/SHIFT: Full-Time (80 hours bi-weekly), generally 8:00a-4:30p Monday-Friday.JOB SUMMARY: Under general supervision of the Revenue Cycle Manager, the Patient Account Specialist is responsible for all activities related to the transfer of patient accounts to the extended business office. Exercises tact and diplomacy to ensure good patient relations, projects a creditable and professional image of Northwestern Medical Center and Patient Financial Services. Displays sensitivity to patient concerns, and confidential financial information. Performs activities in compliance with hospital policies and state and federal collection, consumer protection and privacy regulations.PREREQUISITESEducation: High School Diploma or GED required. Associates Degree preferredExperience: 2 years business office experience preferred. Attention to detail and excellent customer service essential Special Skills: Excellent interpersonal, communication (written and oral), and negotiating skills are essential. Must be articulate and able to listen and relate to patients with compassion and empathy. Independent work habits and excellent judgement are important, requires strong analytical and organizational skills.Northwestern Medical Center’s Benefit Package:With “people” as one of our core values, valuing our employees is a top priority for Northwestern Medical Center. We care about our employees, their families, and their overall health & well-being. We are proud to offer a comprehensive & generous benefits package designed to help our people stay healthy, balance work & life responsibilities, protect their assets & plan for a secure financial future. Northwestern offers a comprehensive benefit package with recognized national carriers as well tuition assistance programs.Apply online at: https://www.northwesternmedicalcenter.org/careers
