CRM Engineer / SharePoint Engineer

CRM Engineer / SharePoint Engineer

03 Nov 2023
Virginia, Arlington, 22201 Arlington USA

CRM Engineer / SharePoint Engineer

Job Description
Candidates must be skilled in SharePoint & Dynamics CRM 2015/2019 installation-configuration, troubleshooting, monitoring and performance optimization. Additionally, the candidate must support Tier-3 support and related system administration activities. The candidate will work independently with customers and other members of the team to support mission-critical collaborative applications built on SharePoint and Microsoft Dynamics CRM 2019, and related products and technologies. Responsibilities includes the following:
  • Ensure system availability and performance of SharePoint and Dynamics CRM 2019 development, test, pre-production and production environments
  • Incident and problem tickets management for SharePoint and Dynamics CRM 2019 environments. Ensure incidents and problems from all users are resolved quickly, completely and to the satisfaction of the customer
  • Manage backups for SharePoint and Dynamics CRM 2019 environments
  • Maintain platform infrastructure in accordance with Microsoft recommended best practices
  • Adhere to established infrastructure standards, policies, best practices and procedures related to the support and operations of our SharePoint and Dynamics CRM environment
  • Assist with windows and network administration activities as necessary
  • Provide expertise in moving infrastructure from on premises to the cloud environment

Required Skills:
  • DoD Secret Clearance
  • Security+ or equivalent certification to allow DoD Level II access
  • Five or more years of experience as Engineer/administrator with experience installing, configuring, patching, and maintaining complex farms. Specific SharePoint knowledge is helpful. Candidates need to have the willing ness to learn.
  • Good understanding of Windows Server OS, SQL Server, Active Directory and Firewalls
  • Office365 / SharePoint online / OneDrive for Business
  • IIS, dot NET, network load balancing and supporting web technologies
  • Ability to plan and execute SharePoint and CRM upgrades including content migration
  • Ability to plan and execute sys-admin related projects, such as patching, upgrades, backup and recovery
  • Experience supporting end users and development teams, including troubleshooting and rectifying production issues, supporting deployment processes, and monitoring server performance
  • Understanding of the SharePoint Framework and Full Trust development models
  • Configuration management support experience including promotion of binaries from development environment to test environment to staging environment and production
  • Good communication skills and ability to write detailed documentation

Desirable Skills:
  • SharePoint content migration experience
  • Experience supporting services including Active Directory, DNS, GPO’s, PKI, SCOM, etc.
  • Experience using AvePoint Docave backup and RBS solutions
  • Experience writing PowerShell scripts to automate various administration and deployment tasks
  • PowerShell scripting skills to automate build, configuration and monitoring of the SharePoint ecosystem

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