Job Summary:
Our Front of House Managers play a crucial role in ensuring the smooth operation of the restaurant's front-of-house activities. These positions involve overseeing staff, managing customer service, and maintaining high standards of food safety and quality. Ideal candidates will possess strong leadership skills and a passion for hospitality, ensuring that guests receive an exceptional dining experience. We also offer flexible scheduling, including full and part-time schemes and an option for primarily daytime hours, a rarity in this industry (ideal for someone with school-aged children).
Duties:
-Supervise daily operations of the front of house, ensuring efficient service and adherence to quality standards.
-Train, develop, and manage staff to provide excellent customer service and maintain operational efficiency.
-Oversee cash handling procedures and ensure accurate POS transactions.
-Manage inventory control to ensure proper stock levels and minimize waste.
-Collaborate with kitchen management to coordinate food preparation, production, and presentation.
-Implement food safety protocols and maintain compliance with health regulations.
-Handle customer inquiries and complaints professionally to enhance guest satisfaction.
-Monitor shift management to ensure smooth transitions between team members during busy periods.
Skills:
-Proven leadership experience in restaurant management or a similar role.
-Excellent customer service skills with the ability to manage guest relations effectively.
-Experience in staff training and team management to foster a positive work environment.
-Familiarity with cash handling procedures and experience using POS systems.
-Strong leadership qualities with excellent communication skills to motivate staff.
-Experience in casual dining or fine dining establishments is a plus.
This position requires a dedicated individual who thrives in a fast-paced environment while maintaining high standards of service and hospitality. If you are passionate about the food industry and have the skills necessary to lead a successful front-of-house team, we encourage you to apply for this exciting opportunity as a Front of House Manager.
Job Types: Full-time, Part-time
Benefits:
Flexible schedule
Work Location: In person
