We are seeking a motivated and customer-oriented Sales Associate to join our team for the holiday season. As a Sales Associate, you will play a key role in driving sales and providing exceptional customer service. If you have a passion for sales and enjoy working in a fast-paced environment, we would love to hear from you. Join us in spreading smiles and making a difference in our community! Apply today by submitting your resume and cover letter.
Hours - Part-time, but could be full-time for the ideal candidate
Pay - $13.50+ per hour, depending on experience
About us: For 51 years, Shenanigans Toy Store has been part of the Charlottesville community. A woman-owned business with a passion for educating, growth, development, and play!
Responsibilities:
-Provide prompt and attentive service to customers and their children, assisting them by identifying their needs and offering product recommendations to exceed expectations.
-Perform various tasks related to point-of-sale operations, including customer lookup, processing cash, credit, and check transactions, as well as handling returns and exchanges.
-Uphold standards of integrity and professionalism throughout the work environment.
-Demonstrate comprehensive knowledge of all products and services to effectively engage with customers, highlighting features and benefits.
-Respond courteously and informatively to inquiries regarding products, services, and pricing via telephone.
-Stand for extended periods, as well as the ability to bend, kneel, climb a ladder and lift items weighing up to 30 pounds when necessary.
-Exhibit strong interpersonal skills and the capacity to ethically resolve issues with minimal conflict.
-Display a commitment to professionalism and a strong work ethic.
-Possess excellent communication and organizational abilities.
-Embrace the unique culture of the store and embody the Shenanigans brand through professional selling and superior customer service.
-Efficiently close sales transactions and promote repeat business.
-Collaborate with team members to carry out various daily tasks, including sales, gift wrapping, restocking, maintaining store displays, ensuring cleanliness, handling phone calls, and managing inventory shipment and receipt.
Our ideal candidate:
-Preference for candidates with experience in sales or customer service
-Possesses a friendly demeanor, self-motivation, and embraces teamwork
-Enjoys engaging with the public and fostering positive interactions
-Demonstrates a customer-focused attitude to ensure an outstanding customer experience
-Essential attributes include availability, adaptability, and a service-oriented mindset
-Exhibits strong communication and interpersonal skills
-Shows a genuine passion for working with children and families
-Capable of both independent work and collaboration within a team
-Flexible availability, including weekends and some holidays
-Willingness to work within a shared schedule, as needed
-Job Type: Part-time
Benefits:
-Employee discount
-Flexible schedule
