Description We are in search of a Medical Receptionist in Colonial Heights, Virginia. The role involves managing the front desk operations in a medical facility, including updating appointments in the new and old systems, collecting and verifying insurance and identification details, and scheduling patients for appointments. This is a short term contract employment opportunity. Responsibilities: Manage, update, and maintain appointments in both the new and old software systems Handle insurance information collection and verification tasks Conduct driver's license information collection Ensure accurate scheduling of patients for various appointments Assist with the transition to the new software system Provide excellent customer service to patients and visitors Support the existing team in daily front desk operations Use software tools such as Allscripts, Cerner Technologies, Dentrix Dental Software, Eaglesoft, and EHR SYSTEM for various tasks Leverage AWS Athena for specific operational tasks when required Contribute to billing functions and clinical trial operations when required Create charts and graphs as part of reporting tasks when necessary Answer inbound calls as part of providing comprehensive customer service. Requirements Minimum 2 years of experience as a Medical Receptionist or similar role. Proficiency in using Allscripts, Cerner Technologies, Dentrix Dental Software, Eaglesoft, and EHR SYSTEM. Proven ability to effectively answer and handle inbound calls. Demonstrated experience with billing functions within a medical setting. Familiarity with the creation and interpretation of charts and graphs. Experience in clinical trial operations is highly desirable. Knowledge of AWS Athena is a plus. Proficient in conducting insurance verifications. Exceptional interpersonal and communication skills. High level of professionalism and respect for patient confidentiality. Ability to multitask and prioritize tasks in a busy medical office environment. High school diploma or equivalent; further training will be a plus. Flexibility to work in shifts. Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .
