TSS IT Shared Services Solutions Director

TSS IT Shared Services Solutions Director

02 Jul 2023
Virginia, Fairfax, 22030 Fairfax USA

TSS IT Shared Services Solutions Director

Vacancy expired!

Req ID: RQ150526Type of Requisition: RegularClearance Level Must Be Able to Obtain: Top SecretJob Family: Solutions ArchitectSkills:Agile Framework,Data Analytics,DevSecOps,ServiceNow IT Service Management,Software Application DevelopmentExperience:5 + years of related experienceUS Citizenship Required:YesJob Description:A career in our GDIT Applications Shared Services team will provide you an opportunity to collaborate with a wide array of teams to help our customers implement and operate new capabilities, achieve operational efficiencies, and harness the power of technology.Our Application Shared Services team will provide you with the opportunity to help organizations harness the power of their enterprise applications by optimizing the technology while driving transformation and innovation to increase business performance. We assist our clients in capitalizing on technology improvements, implementing new capabilities and achieving operational efficiencies by managing and maintaining their application ecosystems. We help our clients maximize the value of their investments by managing the support and continuous transformation of their solutions in the areas of customer experience, employee experience, technology/IT experience across a wide variety of products and solutions.HOW YOU WILL MAKE AN IMPACT:

Develop a point of view on key public sector trends, and how they impact clients.

Lead the creation of the customer contract and run customer negotiations until signature.

Provide value-based assessments, discoveries, and workshops to help the customer maximize business results.

Analyze complex ideas or proposals and build a range of meaningful recommendations.

Use data and insights to inform conclusions and support decision-making.

Manage a variety of viewpoints to build consensus and create positive outcomes for all parties.

Simplify complex messages, highlighting and summarizing key points.

Develop, install, integrate, and troubleshoot software applications.

Develop new skills outside of comfort zone.

Act to resolve issues that prevent the team from working effectively.

Coach others, recognize their strengths, and encourage them to take ownership of their personal development.

Use multiple sources of information, including broader stakeholder views, to develop solutions and recommendations.

Consuming knowledge regarding the latest developments in one or more aspects of computer programming, training, documentation, and support to the organizational teams whenever required.

Presales and design of Services, including Managed Services.

Responsible for assessing the various cost elements of the solution, ensuring it is technically feasible and profitable for GDIT.

Responsible for obtaining all internal approvals before submission of the proposal to the customer.

Identifying and addressing client needs: actively participating in client discussions and meetings; communicating a broad range of GDIT services.

Contributing to a positive working environment by building relationships with team members; proactively seeking guidance, clarification, and feedback; providing guidance, clarification, and feedback to less-experienced staff.


Bachelor’s Degree in Computer Science, or a related discipline or equivalent work experience is required.

5+ years of customer facing experience in a Service Design role including presales, Managed Service frameworks, commercial and contract expertise

Experience with working on solutions in an assisted acquisition environment

Experience with applying development frameworks, including Agile, Waterfall, ITIL, enterprise integration, or DevOps

Experience in federal contracting

Experience working as a people manager

Align technical and management concepts to proven methodologies and innovative frameworks and develop compliant and compelling proposal responses

Experience of working with an ecosystem of partners to build an overall service solution model

Demonstrated ability to lead presales opportunities including service models, response content, commercials, tactics, and negotiation

Strong capabilities to articulate the business value of Services and convince a customer of such value

Experience working on deals in excess of $50 million USD with multiple technology and service layers

Expertise in pre-sales and support strong qualification of opportunities, managing sales and customer expectations about what we can deliver

Support producing new content including design templates, proposal documentation and presales slide materials

Comfortable delivering solution presentations to Customers including C Suite Executives

Strong knowledge and experience of ITIL4 and SAFe

Excellent interpersonal and collaboration skills

Excellent verbal and written communication skills including the ability to share complex, technical topics clearly, concisely, effectively, and professionally

Ability to travel up to 20% (domestically)

US Citizenship Required

Willing to obtain Top Secret clearance


Full-flex work week to own your priorities at work and at home

401K with company match

Comprehensive health and wellness packages

Internal mobility team dedicated to helping you own your career

Professional growth opportunities including paid education and certifications

Cutting-edge technology you can learn from

Rest and recharge with paid vacation and holiday

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match.To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. GDIT typically provides new employees with 15 days of paid leave per calendar year to be used for vacations, personal business, and illness and an additional 10 paid holidays per year. Paid leave and paid holidays are prorated based on the employee’s date of hire. The GDIT Paid Family Leave program provides a total of up to 160 hours of paid leave in a rolling 12 month period for eligible employees.To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available.We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.COVID-19 Vaccination: GDIT does not have a vaccination mandate applicable to all employees. To protect the health and safety of its employees and to comply with customer requirements, however, GDIT may require employees in certain positions to be fully vaccinated against COVID-19. Vaccination requirements will depend on the customer site requirements.We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.

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