Job Title: Front of House Staff - Tattoo Shop
Location: Alley Cat Tattoo Harrisonburg VA
Job Summary: We are seeking an enthusiastic and organized Front of House Staff member to join our busy tattoo shop. In this role, you will be the first point of contact for customers, managing appointments, responding to inquiries, and ensuring the shop operates smoothly. Your duties will include greeting clients, answering emails, keeping the shop clean, running errands like getting lunch, and assisting with any other shop needs that arise. A positive attitude, strong communication skills, and the ability to handle a fast-paced environment are essential.
Key Responsibilities:
Greet customers and provide a welcoming atmosphere
Schedule and confirm tattoo appointments
Answer phone calls and respond to emails in a timely manner
Maintain a clean and organized shop environment
Run errands, such as getting lunch for staff
Assist with inventory and other operational tasks
Help with social media updates and marketing efforts
Take direction from the shop owner and piercers/tattoo artists as needed
Address customer concerns and ensure a positive experience
Required Qualifications:
Excellent communication skills, both in person and via phone/email
Ability to stay calm under pressure in a fast-paced environment
Comfortable using social media and technology
Strong organizational skills with attention to detail
Ability to take direction and work as part of a team
Preferred Qualifications:
Previous experience in a receptionist or secretary role
Bilingual – Spanish speaking preferred
Company Culture: Our tattoo shop is inclusive, creative, and fast-paced. We thrive on teamwork, and we’re looking for someone who is adaptable, friendly, and ready to contribute to our dynamic environment.
Why Join Us?
Be part of a talented and supportive team in a creative industry and work in an inclusive, friendly, and fast-paced environment
Hours needed - Thursday-Monday 12-8pm (though its expected you will get here early to prepare for the day)
If have great communication skills, and enjoy working in a fun, fast-paced atmosphere, we’d love to hear from you! Apply today by emailing your resume to actandp990@gmail.com
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