System Administrator Specialist (Disaster Recovery/Business Resiliency)
Client: Fortune 50 Financials Org. Location: Fully remote for initial 6 months is fine, may change down the line. Technical Must Haves: Operational experience - experience on the production side from an enterprise standpoint. Hands-on experience with business resiliency - mainly on DR efforts. AWS or Cloud experience would be a plus. Position Overview: Are you a highly motivated and energetic self-starter with strong organizational and time management skills? If you have a proven track record to operate in a fast-paced, challenging & changing environment to make an impact, then apply to join Enterprise Operations Team - GOC Our Impact: • Our team drives efforts to protect corporate assets and minimize the impacts of significant business disruptions by optimizing risk management and manage operational resiliency under SDO – Service Management . Your Impact: • Enhance our oversight of key strategic initiatives and change activities, including FHFA deliverables • Perform effective root cause analysis, identifying gaps, weaknesses, impacts, and recommending corrective actions, as appropriate • Develop reporting capabilities into Operational Resiliency governance forums • Monitor and track Resiliency related issues, remediation, and metrics, providing status notifications and reports to management and key partners • Build and maintain working relationships/partnerships with other Business Resiliency and Enterprise Operations teams Qualifications: • 8+ years of overall experience with 4+ years of related project/program management support experience • Bachelor’s Degree or equivalent work experience • Strong communication, collaboration and interpersonal skills • Prior experience in the financial services industry, including knowledge of mortgage business • Familiarity with reporting and monitoring metrics/KRI etc • Data Center certification + Experience working in a large data-center environment, and understanding of data center infrastructure, virtualization, and automation techniques + Experience with a heterogeneous environment and wide variety of hardware vendors, technologies, and operating systems in on-premises and cloud-hosted environments + Proven ability to define and operationalize continuity and DR plans, including determining staffing needs, standard operating procedures for response and escalation, and monitoring/alerting approaches. + Hands-on experience with a variety of backup and DR tools, including Veritas NetBackup or Rubrik+ Experience creating and managing technical and process documentation. • Proficiency in using Microsoft Excel and PowerPoint Keys to Success in this Role: Ability to work with and collaborate across the team and where silos exist • Ability to develop mutually beneficial relationships inside and outside of the Enterprise Operations division • Ability to utilize data to help inform strategy and direction Skills • Demonstrate Dynatrace certification solid experience in Dynatrace performance metrics, analysis, Dashboard Creation, RUM and configuration, Caching, AWR, etc. • Tuning and Result Analysis (APM tools Dynatrace, AppDynamics. Dashboard Creation, RUM and configuration, Caching, AWR) • Thorough understanding of Multi/3-Tier Architecture with Web/App/DB layers (Clustering, Replication Services and DR) • Thorough knowledge of Deployment Architecture from Logical/Physical/Infrastructure stand point (Vertical and Horizontal scaling https://www.spec.org/) • Very strong skills in CICD Pipeline, Jenkins, Cloud Architecture/Solution and Concepts • Acquaintance of Server Hardware and Storage (Local Disc, SSD, SAN, NAS) • Own data and platform monitoring and alerting • Own site reliability standards, priorities and roadmap • Support incident management and communication • Support reliability risks including scaling and capacity planning • Support Triage and respond to critical customer issues • Work closely with the engineering team to create standards around vital production operations needs • Have provided leadership and support DevOps and Agile oriented organizations with focus on fast pace delivery of new services and features. • Understanding of ITIL principles and experience implementing ITSM standard practices. • This role requires an IT Operations mentality within a 24x7 environment and regular weekend activities to supervise and handle time-sensitive Changes. • Strong written and verbal communicators, able to communicate with engineering, management personnel, and end users throughout the organization Technology Ventures is a leading technology services company delivering a broad portfolio of business and technology solutions, along with staff augmentation, to help its clients improve their business performance. Technology Ventures collaborates with both the public sector and private sector to maximize performance and create sustainable value for our customers and job opportunities for our consultants.