Embark on a captivating journey as a Sales & Marketing Coordinator, where your role
transcends traditional boundaries to weave a narrative of luxury and distinction. In this
multifaceted position, you will be the architect of seamless synergy between sales and
marketing efforts, crafting a symphony of strategies that elevate our brand to new heights.
Your responsibilities encompass an array of tasks, from coordinating sales initiatives to
collaborating on sophisticated marketing campaigns that resonate with our guests. As the
steward of this harmonious blend, you'll play a pivotal role in shaping the narrative of our
resorts, ensuring that every aspect aligns with the pinnacle of excellence for an unforgettable
guest experience.
Support the Area Director of Leisure Sales — assist with scheduling, correspondence,
reporting, account follow-up, and sales initiatives.
Conduct site inspections — host property tours and Discovery visits on behalf of the
sales team, showcasing the hotel and its offerings.
Coordinate reservations — assist with bookings, room requests, upgrades, special
arrangements, and reservation changes for the travel advisory segment.
Maintain sales portals and account records — keep CRM, lead, commission, and client
information accurate and up to date.
Track booking details — monitor rates, availability, booking status, and relevant
deadlines; share updates with the sales team.
Coordinate with hotel departments — communicate guest preferences and
arrangements to Reservations, Front Office, Food & Beverage, and other teams. Support reporting and office operations — prepare activity reports, organize sales
documents, maintain promotional materials, and assist with scheduling and other
department needs.
Ensure appropriate guest follow-up takes place in a timely and proper fashion, in
accordance with the standard operating procedures
