We are an innovative online food ordering platform seeking a motivated and personable Online Support/Customer Service Representative to join our remote team in Norfolk. If you enjoy helping others and thrive in a fast-paced environment, we encourage you to apply. We offer a two-week training period and a comprehensive benefits package, including a 401k plan.
Requirements:
Excellent communication skills.
Friendly and customer-focused.
Able to work independently and in a team.
Basic computer proficiency.
High school diploma or equivalent.
Customer service experience is a plus.
Quick learner.
Handles stress well.
Duties:
Answer queries via phone, email, and chat.
Provide service information.
Assist with orders.
Resolve complaints.
Maintain interaction records.
Collaborate with team.
Participate in training.
Follow company policies.
If you are dedicated to providing exceptional customer service and looking to grow with a dynamic company, we invite you to apply for the Online Support/Customer Service Representative position. Join our team and help us deliver outstanding service to our customers!
