We are looking for someone who has both Serving and Bartending experience in a restaurant atmosphere.
Reasonable Accommodations Statement
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable
Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
Essential Functions Statement(s)
Understands and abides by all safety protocols.
Willingly embrace last-minute changes in direction and unexpected changes in operational plan.
Performs other duties as assigned.
Maintain positive guest relations at all times.
Follow standards of service as established by brand/hotel in terms of guest interaction. These service standards could
include: a) appropriate greeting of patrons b) present menus and answer any questions, including any daily specials. Be able to explain how various menu items are prepared, describing ingredients and cooking methods, if necessary, c) taking
food/beverage orders or enter orders into computers for transmittal to kitchen staff, d) prepare checks that itemize total
meal and taxes and collect method of payment.
If needed, check patrons' identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages.
Clean tables or counters after patrons have finished dining.
Prepare hot, cold, and mixed drinks for patrons, and chill bottles of wine.
Be able to begin and complete any side duties as needed: Roll silverware, set up food stations or set up dining areas to
prepare for the next shift or for large parties, Stock service areas with supplies such as coffee, food, tableware, and linens.
Prepare tables for meals, including setting up items such as linens, silverware, and glassware, remove dishes and glasses, Fill salt, pepper, sugar, cream, condiment, and napkin containers.
Perform cleaning duties, such as sweeping and mopping floors, vacuuming carpet, tidying up server station, taking out
trash or checking and cleaning bathroom.
Be able to assist host or hostess, if necessary, by answering phones to take reservations or to-go orders, and by greeting,
seating, and thanking guests as well as escorting them to their tables.
Describe and recommend wines to customers. Bring wine selections to tables with appropriate glasses and pour the wines for customers.
Other duties include completing food preparation duties if needed such as garnishing salads, appetizers or cold dishers,
also included are preparation of bread & butter plates, portioning desserts, and brewing coffee.
Provide guests with information about local areas, including giving directions.
SUPERVISORY RESPONSIBILITIES
Participates in training new employees.
Oversees the daily workflow of assigned departments.
Provides constructive and timely performance feedback to employees.
Participates in discipline of employees in accordance with company policy
SKILLS AND ABILITIES
Education/Experience: Any combination of education, training or experience that provides the required knowledge, skills, and abilities. Minimum of 6-12 months previous Server and Bartending experience preferred. Working knowledge of Excel, Timesaver and MICROS preferred.
Certificates & Licenses: Responsible Alcohol Beverage Service Certification required. Food Service Certification if applicable.
PHYSICAL DEMANDS
List the physical requirements for standard performance of this job. Include only those physical requirements which are either very important or essential to the performance of the job and required on a regular basis. This includes, but should not be limited to, physical activities such as lifting, pushing, pulling, climbing, walking, hearing, sight, etc.
