Service Technician
Department: Service Job Status: Full-Time
Work Schedule: M-F 8:00AM to 4:30 PM plus overtime
POSITION SUMMARY
Service and maintain all HVAC systems under contract with current customers while developing positive customer relationships.
ESSENTIAL FUNCTIONS
REASONABLE ACCOMMODATIONS STATEMENT
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
ESSENTIAL FUNCTIONS
Perform skilled work in the installation, maintenance and repair of HVAC equipment.
Perform preventative maintenance work on HVAC equipment; change filters, belts, clean coils and lubricate as necessary.
Take readings from pressure gauges, thermometers, and electrical meters to evaluate proper equipment operation.
Read and adhere to diagrams, blueprints, specifications and manuals for installation and repair of
HVAC equipment.
Commission start-up and checkout of HVAC equipment.
Perform brazing and soldering tasks as required for installation or repair of HVAC equipment.
Test and troubleshoot HVAC system malfunctions, repair and test equipment prior to placing back into service.
Monitor and maintain clean work areas.
Maintain and service hand and power tools related to trade.
Complete necessary documents (time sheets, invoices) and electronic communication in a thorough, accurate and timely manner.
Perform regular vehicle maintenance checks and maintain a clean vehicle at all times.
Provide technical support to customers and/or technicians.
COMPETENCIES
Accountability: Ability to accept responsibility and account for his/her actions.
Accuracy: Ability to perform work accurately and thoroughly.
Adaptability: Ability to adapt to changes in the work environment, manage competing demands and deal with frequent changes, delays and unexpected events.
Analytical Skills: Ability to use thinking and reasoning to solve a problem.
Autonomy: Ability to work independently with minimal supervision.
Customer Oriented: Ability to manage difficult clients/customer situations, respond promptly to customer needs, solicit customer feedback to improve service, respond to requests for service and assistance and meet customer commitments.
Decision Making: Ability to make critical decisions while following company procedures.
Detail Oriented: Ability to pay attention to the minute details of a project or task.
Ethical: Ability to demonstrate conduct conforming to a set of values and accepted standards.
Oral Communication: Ability to communicate effectively with others using the spoken word.
Project Management: Ability to organize and direct a project to completion.
Relationship Building: Ability to effectively build relationships with customers and/or co-workers.
Safety Awareness: Ability to identify and correct conditions that affect employee safety.
Systems Analysis: Ability to determine how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
Technical Aptitude: Ability to comprehend complex technical topics and specialized information.
Written Communication: Ability to communicate in writing clearly and concisely.
REQUIREMENTS
Education: High school diploma or equivalent
Experience: Minimum of 3 years related work experience or trade school graduate
Computer Skills: Dispatch Software on a Tablet
Certificates & Licenses: EPA Certified; Valid
Drivers License
Job Type: Full-time
Benefits
401(k)
401(k) matching
Dental insurance
Flexible spending account or Health Savings Account
Health insurance
Life insurance
Paid time off
Vision insurance
