Customer Service RepresentativePay: 16/hour Location: Onsite in Richmond Duration: 6-month contract to hire Schedule:Off one day during the week and one weekend day 10am-7pm 11am-8pm 12pm-9pm 1pm-10pm (When earlier shifts open, they are first offered to most tenured employees) Job Description:· Handling inbound calls, avg 60-100/day · Provide quotes for new services through series of asked questions prompted by software · Assisting customers looking do basic home improvements (new ceiling fan, faucet/showerhead, gas line for an outside grill) · Assisting customers to resolve issues with a utility such as cold air coming out of a vent, water leaks, no heat, AC unit not working, any electrical issues, no hot water, etc. · Some Sales - Ex. of sales aspect- If there's a severe leak, suggesting to send out the restoration team, if they had previously quoted a service but never happened getting an appointment scheduled to follow up About Aston Carter: Please Note: Scammers are posing as Aston Carter. We'll never contact you via Gmail, Telegram, or WhatsApp and we'll never solicit money from you.At Aston Carter, we’re dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions – from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients’ capabilities by seeking solvers and delivering solutions to address today’s workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.
