Dental Front Desk Coordinator (Managerial Role)
Location: Richmond, VA (Monday-Thursday 9-5, Friday 9-12)
Well-Established & Energetic Dental Practice
Full-Time | Pay Based on Experience | Dentrix Required
About the Role:
We are a thriving, well-established dental office seeking a Dental Front Desk Coordinator with strong managerial experience and proficiency in Dentrix to join our energetic team.
This is a key position within our practice, ideal for a motivated professional who is organized, detail-oriented, and passionate about delivering exceptional patient service.
Key Responsibilities:
Record Keeping & Data Entry
Maintain accurate patient records in Dentrix
Scan and upload X-rays, referrals, EOBs, and other documents
Keep digital and physical charts organized and up to date
Insurance Management
Verify insurance benefits and patient eligibility
Submit and follow up on insurance claims
Post insurance payments and manage pre-authorizations
Reporting & Metrics Tracking
Generate reports for production, collections, scheduling, and KPIs
Track treatment acceptance, re-care rates, accounts receivable, and more
Support with monthly and quarterly performance reviews
What We’re Looking For:
Minimum 2 years of dental front desk experience
Managerial background in a dental office
Advanced skills in Dentrix practice management software
Strong knowledge of insurance processes and dental workflows
Excellent communication, organization, and leadership skills
Compensation:
Pay is negotiable based on skill set and experience
Opportunities for growth and long-term stability
Why Join Us?
Positive, energetic, team-based culture
Established patient base and reputation for excellence
Opportunity to lead and make a meaningful impact in the practice
How to Apply:
If you’re looking for a long-term position where your experience and leadership are valued, we’d love to hear from you. Please submit your resume and a brief message about why you're a great fit for our team.
