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Delaware North Parks and Resorts is searching for a customer-service focused seasonal Night Auditor to join our team at Peaks of Otter Lodge in Bedford, Virginia.Working in an exciting, fast paced environment, you will never have a dull day at work. If you are interested in being responsible for night auditor and front desk duties, apply to join our collaborative team today.
Pay rate: $14.50 / hour
Benefits at Peaks of Otter
Enjoy a workplace with a view! Join our tight-knit team working together in the beautiful setting of the Blue Ridge Mountains located along Virginia's famed Skyline Drive on the shore of Lake Abbott. With easy access to hiking, tours, nature talks, and festivals, each day inspires in special places like this!
Weekly pay
Free shift meal
Employee discounts - 30% off retail items
Referral bonus – earn $200 for each eligible referral
Training and development with opportunities for internal mobility and growth including the chance to work at our other locations nationwide
Note: Additional benefits including insurance and vacation are available for eligible year-round positions at other Delaware North properties
Responsibilities
Run night audit function, reconcile credit card payments, input sales and manual sales sheets, understand guest folio, explanation of billing and how to make any needed corrections
Review pending advance deposits and charges, check guests in and out of the hotel efficiently
Quote room rates and room package information, post charges for in-house accounts
Complete shift closing, drop cash and check payments, securing the bank at all times and follow proper cash handling policies
Cash handling and accountability; maintain accurate paperwork as it relates to front office operations
Check and balance the daily figures, post room and tax charges on guest accounts.
Qualifications
No high school diploma or GED required
Previous experience in cash handling
Previous experience in customer service environment is beneficial
Good communication skills; ability to communicate with guests and team members
Basic math skills; ability to accurately handle money and count change
Experience using Microsoft Excel
Shift Details
Overnight
Holidays
On call
8 hour shift
Weekends
Who We Are
Peaks of Otter Lodge is located in the Blue Ridge Mountains one of the region's top hiking destinations.
At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.
Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.
