Technical Writer

Technical Writer

18 May 2021
Virginia, Suffolk, 23432 Suffolk USA

Technical Writer

Vacancy expired!

Apex System is looking for a Technical Writer to help support one of our local clients with a new system implementation.

If interested, please send your resume to Carolyn at

Job Description:

The Technical Writer works as part of the Product Design team to create and maintain documentation that efficiently and effectively transfers knowledge to relevant audiences. The Technical Writer applies technical writing best practices to design, test, and refine documentation that supports our products and internal processes. The candidates play an important role in improving the internal and external customer and user experience by providing clear, easy-to-understand materials to help users set up and use our products and services. The technical writer works really closely with the Product designer and product manager on the team and is also part of a wider technical writer team.

The successful candidate is expected to:

  • Deliver high quality documentation in a variety of media; documentation includes:
  • Product manuals
  • Online help articles
  • Developer documentation (e.g SDks, APIs,
  • Design system documentation (Accessibility guidelines, UI standards
  • Conform to departmental style guidelines, and ensure documentation meets the needs of the business and the audience
  • Adhere to departmental processes for the development, management, and control of documentation
  • Work with other departments to acquire and disseminate information in a timely manner
  • Adapt to changing business needs and changing industry practices to ensure that Global Payments documentation always meets the needs of the business and the audience
  • Research, analyze, organize, design, and develop the presentation of technical information
  • Edit documentation and other information products for non-documentation colleagues
  • Pursue job/career-related learning outside of the scope of assigned tasks, for example, classes, reading
  • Manage and be responsible for medium to large technical documentation projects
  • Play an active role in maintaining and improving team standards
  • All other duties as assigned

Minimum Qualifications:
  • A minimum of 3 years technical writing experience
  • Bachelor's degree

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or

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