The Law Enforcement Liaison will play a pivotal role in enhancing Expeditors’ ability to respond to and prevent cargo theft, both domestically and internationally. This position is responsible for building and maintaining strategic relationships with local law enforcement agencies, customers, and security industry leaders to support proactive and reactive security measures. The ideal candidate will possess strong leadership skills, deep knowledge of security protocols, and the ability to collaborate across multiple teams to drive effective security strategies.Major Duties and Responsibilities: Relationship DevelopmentDevelop and maintain relationships with local, state, and federal law enforcement to aid in theft prevention and recovery.Establish connections with security industry leaders and relevant associations to strengthen Expeditor’s security network.Represent Expeditor’s security perspective during sales calls and customer onboarding.Maintain close collaboration with Expeditors’ security team to align efforts and share best practices.Work with product and service leaders to develop an overarching security strategy and customer-specific processes.Strategy and Operational OversightRecommend solutions for customer-specific use cases and review customer Standard Operating Procedures (SOPs).Advise the Command Center on operating procedures consistent with recognized industry standards, including The Monitoring Association (TMA) and Transported Asset Protection Association (TAPA).Direct the Command Center’s role in 24/7 Air Cargo Advance Screening (ACAS) response.Manage response and recovery vendor partners, including Global Watch and Assist Cargo.Support training programs and exercises for monitoring teams to ensure preparedness and adherence to industry standards. Incident Response and Customer SupportRespond to verified security incidents and lead response and recovery operations.Review security incidents to identify root causes and recommend corrective actions.Run regular reporting on security monitoring performance and provide actionable insights.Act as the account owner for high-security customers, ensuring their needs are met and their assets are protected.Create and manage carrier scorecards to help customers effectively evaluate and manage their carriers.Additional ExpectationsAdhere to Expeditors accounting policiesAbility to learn and navigate new systems quicklyDemonstrates collaboration and team-building skills – with cross-functional teams of businessUtilizes critical thinking skills, assimilates, and recommends solutions rapidly—then delivers and institutes approach or fixStrictly compliant to internal and external regulationsFollows all Expeditors and customer operating proceduresMeets company standards of 52 hours of training per year per employeeReporting StructureThe Security Enforcement Liaison reports directly to the Services Manager.
