Operations Manager - Mt. Baker Window Cleaning Co.
Are you an outdoor enthusiast who thrives on leadership and operational excellence? Do you dream of a career that not only pays well but supports your passion for adventure and personal growth? If so, Mt. Baker Window Cleaning Co. is the perfect place for you!
At Mt. Baker Window Cleaning Co., we believe work should be more than just a job – it should empower your lifestyle, foster an incredible community, and challenge you to grow. Whether you're into skiing, snowboarding, mountain biking, or kayaking, our culture is built for people who work hard and play hard. Our team is full of driven individuals who love the outdoors and support each other both on and off the job.
We offer an unparalleled company culture with a team of motivated professionals who take pride in their work, enjoy camaraderie, and strive for excellence every day. We’ve built an environment where leadership, sales success, and operational efficiency go hand in hand with enjoying life outside of work.
Position Title: Operations Manager
Employment Type: Full-time (March–mid-December), Part-time (late December–February)
Salary: $75,000/yr + Year-End Bonus (based on performance)
Why You’ll Love It Here:
Be Part of an Adventure-Focused Culture: Our team consists of outdoor enthusiasts who work hard and play hard. Whether you love skiing, snowboarding, or mountain biking, you’ll fit right in.
Competitive Pay & Bonuses: We value your contribution and offer a base salary of $6,000/month, with the opportunity to earn a year-end bonus based on company performance.
Career Growth Opportunities: Develop leadership, management, and sales skills in a dynamic and supportive environment.
Flexible Work Schedule: Enjoy full-time hours during our peak season, with part-time flexibility during our slower months.
Key Responsibilities:
Leadership & Team Management:
Oversee our team of technicians, ensuring top-tier performance, quality, and customer satisfaction.
Conduct regular employee reviews, provide feedback, and set clear goals for success.
Lead daily team meetings to align goals, address issues, and drive motivation.
Step in to assist technicians when needed to ensure operational excellence.
Sales & Client Relations:
Take a hands-on approach to in-person sales, building strong relationships with customers and upselling services.
Collaborate with the leadership team to develop sales strategies and increase revenue.
Ensure exceptional customer experiences that lead to repeat business and referrals.
Operational Oversight:
Manage daily operations, including scheduling, resource allocation, and troubleshooting issues.
Work closely with the office manager to optimize schedules and maximize efficiency.
Financial Oversight:
Assist with payroll processing to ensure accuracy and timely payments.
Track performance metrics and report on revenue, labor, and other key data.
Desired Skills & Experience:
Leadership: Proven ability to manage and motivate teams in a fast-paced environment.
Sales Expertise: Experience in direct sales, customer relations, and revenue growth strategies.
Operational Excellence: Strong organizational and problem-solving skills to manage day-to-day operations efficiently.
Communication: Excellent interpersonal skills to collaborate with team members and clients effectively.
Problem-Solving: Ability to think quickly and resolve challenges as they arise.
Compensation & Benefits:
Base Pay: $6,000/month (March-December), paid on the 1st of each operational month.
Performance Bonus: Earn a year-end bonus to align total pay with 8% of company revenue. Based on 2024 revenue of $1,080,000, total compensation could equate to $86,400.
Paid Time Off: 1 week of paid vacation (August 15th–September 15th).
Additional Perks: Professional development opportunities, equipment provided, and potential for increased compensation based on performance.
Work Schedule:
Full-Time: March through mid-December.
Part-Time: Late December through February (hours based on workload).
Vacation: 1 week of paid leave during the off-season.
Are You Ready to Take on This Challenge?
If you're looking to join a team that values hard work, leadership, and adventure, apply now to become our Operations Manager. Shoot us an email or call today to set up an interview. We can't wait to meet you!
Mt. Baker Window Cleaning Co.
https://mtbakerwindows.com/careers/
