DESKTOP SUPPORT ENGINEER | IT Infrastructure Services
POSITION TITLE: DESKTOP SUPPORT ENGINEER | IT Infrastructure Services
LOCATION: Greater Seattle Area-Eastside
2-3 Days ONSITE
Highly prestigious privately-owned international investment services firm with multi-billions in assets and a proven track record of delivering profits for their value investors seek a highly customer-service driven Desktop Support Engineer to support non-technical users. This is a small infrastructure group within the organization where white-glove support is a must for non-technical users and highly-specialized Investment team members. The position will involve both system work and end-user requests, work will be a combination of Tier I/Tier II support and some systems administration work along the way and Infrastructure projects based on the flow of user requests.
AGAIN, PLEASE NOTE: This is NOT a 100% remote position, Ability to be at the office 2 to 3 days per week, onsite in Eastside, Bellevue, WA Area Location is a Requirement.
Local candidates to the Greater Seattle Area will be considered. Unable to provide any relocation or consider candidates outside of the Greater Seattle Area.
No c2c, this is a DIRECT HIRE position, contractors will not be considered, no 1099, no recruiters, no 3rd party inquiries.
Three years of tier I-III Desktop and Infrastructure Support experience solving issues for end-users at varying levels of complexity
Ability to work on a very small IT team within a small, niche organization with a remotely distributed workforce.
Self-starter requires little supervision and oversight, ability to grasp user issues and provide outstanding customer service for timely incident response.
MDM Enrollment experience
Experience in IT Asset Management, shipping/receiving equipment, onboarding/offboarding end-users