Field Service Engineer

Field Service Engineer

22 Dec 2024
Washington, Bothell, 98011 Bothell USA

Field Service Engineer

Work ScheduleStandard (Mon-Fri)Environmental ConditionsAble to lift 40 lbs. without assistance, Adherence to all Good Manufacturing Practices (GMP) Safety Standards, Cleanroom: no hair products, jewelry, makeup, nail polish, perfume, exposed piercings, facial hair etc allowed, Cold Room/Freezers -22degreesF/-6degrees C, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.), Will work with hazardous/toxic materialsJob DescriptionWhen you join us at Thermo Fisher Scientific, you’ll be part of an inquisitive team that shares your passion for exploration and discovery. With revenues of more than $40 billion and the largest investment in R&D in the industry, we give our people the resources and chances to create significant contributions to the world.Location:US - Vancouver, WA - Remote. The ideal candidate will reside in or around Vancouver, WA. The primary territory for this position includes Oregon and will provide regular backup and support for Washington, Idaho, and Montana.Field Service Engineers are considered “remote” colleagues since they commute daily to customer sites to provide service and are provided with a Fleet vehicle to allow for travel to multiple customer locations in their defined service area. Some overnight travel is expected to service customers and participate in training programs. Anticipated travel 25-50%.How you'll make an impact:You will be part of our Unity Lab Services (ULS) brand, specifically the Instrument and Enterprise Services (IES) team. This team offers coordinated solutions, instrument, and enterprise services to our customers.Daily Responsibilities:

Provide field service support to customers including repairs, preventative maintenance, installation, and instrument qualifications, as well as being an advocate for Thermo Fisher Scientific

Submit expenses and manage trunk stock inventory in a timely and accurate manner

Document daily service actions through the company work order database

How will you get there?Education

High School Diploma or GED equivalent is required

Associate or Bachelor's degree preferred

EPA Certification preferred

Experience

1+ yrs experience preferred in field service, Depot repair, manufacturing facilities or equivalent, servicing medical devices or laboratory equipment, etc. Hands-on Refrigeration experience preferred

1+ yrs experience preferred working with basic test equipment such as DMM, tachometer, temperature devices, etc.

Strong electronic/electrical and mechanical background preferred

Knowledge, Skills, Abilities, and Work Environment

Ability to work independently to diagnose and tackle issues using schematics, diagrams, service manuals, and other technical resources

Action Oriented – takes on opportunities and challenges with a sense of urgency, high energy, and enthusiasm, and consistently meets deadlines

Strong Customer Focus – builds positive relationships and delivers customer-centric service

Ability to lift 50 lbs with assistance, and carry 25-30 Lbs. continuously throughout the day

Ability to drive frequently within the territory including some overnight travel all the while maintaining a valid driver’s license and safe driving record

As part of the Thermo Fisher Scientific team, you will discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner, and safer. #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.Compensation and BenefitsThe hourly pay range estimated for this position based in Oregon is $23.26–$34.00.This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes:

A choice of national medical and dental plans, and a national vision plan, including health incentive programs

Employee assistance and family support programs, including commuter benefits and tuition reimbursement

At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy

Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan

Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount

For more information on our benefits, please visit: https://jobs.thermofisher.com/global/en/total-rewardsThermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

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