Project & Account Manager Everett, WA (http://maps.google.com/maps?q=6707+Hardeson+Road+Everett+WA+USA+98203) DescriptionThe OpportunityUmbra Cuscinetti, Inc., (UCI) is one of two U.S. bases for the Italian-owned UmbraGroup, a visionary operation revolutionizing motion solutions in aerospace, industrial and energy markets. Umbra has been designing and manufacturing precision ballscrews and high precision components for the aerospace industry for over 50 years. Worldwide it now supports 18 global aircraft manufacturers and over 60 military, commercial, regional, and business jet aircraft programs. UCI specializes in design engineering, gear manufacturing and complex assemblies for a worldwide clientele.The RoleThe Project & Account Manager will coordinate projects and ensure that the plans for achieving these goals are executed. This includes, but is not limited to identification, monitoring and control of key projects, managing the interdependencies between projects, as well as tracking the contribution of each project and ensuring the successful outcome to customer requirements. Furthermore, the Project & Account Manager responsible for making sure each department meets the needs of their clients and customers. They handle customer complaints, find solutions to their issues, and maintain a positive relationship between both parties for future business ventures. They interact closely with Sales and Customer Service to provide stellar service to our customers. Our employees embrace and exemplify the UMBRAGROUP values of FIRST –Focus on the Customer,Innovation,Respect,Social Responsibility andTeamwork.The Perks· Paid Time Off – 5 weeks/year· 10 Paid Holidays· Medical, dental, visiono Health Savings Account, Flexible Spending Account· Short Term Disability, Long Term Disability, Life Insurance· EAP· 401(k) with Employer MatchEssential FunctionsReasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Project Management
Works with sales, customer service, product design, and mfg engineering in the planning and execution of the Sales plan.
Serves as the main point of contact for client’s project/program. Managing communication internally and externally through email, phone, and online.
Producing accurate and timely reporting of program status throughout its life cycle.
Overall program management to include managing budgets, estimation, forecasting, support invoicing (with Customer Service), and implementing contract modifications.
Constantly monitor for gaps in the program and coordinate rectification.
Account Management
Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors.
Ensure that all customer RFPs, RFQs and RFIs are reviewed, evaluated and responded to in a timely manner.
Forecast and track key account metrics.
Monitor and analyze customer's usage of our produce.
Responsible for working with the Sales team to onboard and integrate new clients and developing existing client relationships.
RequirementsQualificationsTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Education and/or Experience:
3-5 years minimum experience with program/project management in a manufacturing environment
Bachelor’s degree in business/marketing or engineering; or equivalent combination of education and experience required
Required:
Experience with Program Management Cost/Schedule/Quality fundamentals
Previous customer service experience in a manufacturing environment, preferably aerospace and defense
Understanding of business unit product lines
Experience with forecasting, establishing and tracking metrics
A demonstrated record of managing accounts and inside sales
Preferred:
Proficient in making formal presentations, developing and performing training, and ensuring understanding of legal and procedural requirements at all levels in the business unit
Proficient in interacting with senior level management, government officials, and all levels of employees
Ability to thrive in a challenging environment
Willingness to “Roll up the sleeves” to achieve the goal whenever necessary
Language, Math, and Reasoning Ability:
Strong verbal and written communication.
Ability to establish and maintain effective relationships and interpersonal skills for dealing with the customer, subcontractors, staff, and employees.
Must be able to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Write routine reports and correspondence.
Speak effectively before groups of customers or employees of organization.
Add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
Compute rate, ratio and percent
Draw, analyze and interpret data into graphical representations, such as a bar graph or pie chart.
Apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Deal with problems involving several concrete variables in standardized situations
Computer Skills:
Must be proficient with Windows XP, Excel, Word, Outlook, PowerPoint and Microsoft Project
Familiar with Dynamics 365 preferable or like operating system
If you are an individual with a disability and need a reasonable accommodation in the application or hiring process, please contact Human Resources at 425-405-3500. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or age. We are a Drug Free Workplace. For more information about our commitment to equal employment opportunity, please see these government posters: “EEO is the Law” and its accompanying temporary supplement:https://www1.eeoc.gov/employers/poster.cfm. https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCPEEOSupplementFinalJRFQA508c.pdfSalary Description$75,000-$100,000 / year
