Community Program Manager, Public Sector - Kirkland

Community Program Manager, Public Sector - Kirkland

04 Dec 2024
Washington, Kirkland, 98033 Kirkland USA

Community Program Manager, Public Sector - Kirkland

As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status.This is a hybrid position, and the candidate will need to live in the market area and be able to travel by car to an office or Customers when needed.I. Job SummaryUses sales skills and content knowledge to promote and assist with sales and service activities for public sector customers and prospects in a designated Area. Uses a consultative selling approach to retain and expand business with current Waste Management customers. Assists in establishing and maintaining effective working relationships with Waste Management's franchise operations in cities, counties, and special districts ensuring that existing, extended, and new contracts are favorable to the Company.Serves as a company representative for local officials, community stakeholders, and associated businesses. Uses various media channels to coordinate and disseminate publicity and good-will information concerning Waste Management.II. Essential Duties and ResponsibilitiesTo perform this job successfully, an individual must be able to satisfactorily execute the following duties and responsibilities:

Manage existing contracts including relationship maintenance, contract terms, service offerings, price increases and extensions

Maintain and enhance customer relationships and satisfaction through involvement in the community. This includes but is not limited to: attending public functions, City Council/Board meetings and other community events, conducting community educational and informational outreach and working with appropriate media outlets for communication purposes

Coordinate activities with other Waste Management departments as necessary to deliver on contract and service expectations

Develop strategies to strengthen/deepen service offerings and wallet share of existing contracts

Utilize contract management and audit tools to maximize contract value and compliance

Utilize revenue acceleration tools for existing contract renewals and target pursuits, shaping RFPs and existing contracts to provide value propositions that match customer needs and Waste Management offerings

Develop community partnerships with elected officials and key community stakeholders that result in positive press coverage and have a beneficial impact on the community and Waste Management

Provide support and insight on political strategies, activity and needs within a community

Coordinate, oversee and manage all bid responses, including pricing analysis, reporting and other exhibits as required

Develop marketing strategies that identify retention and growth opportunities that include supporting strategies, resources and timelines necessary to accomplish goals

Continue to build skills by participating in on-going training offered by the Company

III. Supervisory ResponsibilitiesThis job has no supervisory duties, but may occasionally act as a team leadIV. QualificationsThe requirements listed below are representative of the qualifications necessary to perform the job:A. Education and ExperienceEducation: Associate's Degree (accredited) or in lieu of degree, High School Diploma or GED (accredited) and 2 years work experience in Business Administration, Communications, Political Science, or Economics.Experience: 5 years of relevant work experience (in addition to education requirement), in government relations, outside sales, public service, or related field.B. Certificates, Licenses, Registrations or Other RequirementsNone required.C. Other Knowledge, Skills or Abilities RequiredNegotiation skills and experience with profitability analysis requiredBid preparation and contract management strongly preferredDemonstrated organizational capabilitiesExcellent verbal and written communication skills including the ability to effectively deliver presentations to small and large groupsV. Work EnvironmentListed below are key points regarding environmental demands and work environment of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.Normal setting for this job is an office settingThe expected base pay range for this position across the U.S is $97,000 - $117,000. This range represents a good faith estimate for this position. The specific salary offered to a successful candidate may be influenced by a variety of factors including the candidate’s relevant experience, education, training, certifications, qualifications, and work location. In addition, this position is eligible for incentive pay.BenefitsAt Waste Management, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.Employees will also receive discretionary paid time off, up to 8- hour of paid sick time per year, and 7 paid holidays throughout the calendar year. The company provides this paid time off to comply with its obligations to provide paid sick and safe time ("PSST") under Washington state law and local ordinances. Additionally, the company has a leave pay policy that provides for up to 4 weeks of paid leave in a rolling 12-month period for qualifying leaves.If this sounds like the opportunity that you have been looking for, please click "Apply."Equal Opportunity Employer: Minority/Female/Disability/Veteran

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