Verasonics is hiring a full-time Operations Manager based out of our Kirkland Office!Do you want to bring your skills to a company that's making a positive impact on the world? Would your friends describe you as a great communicator and someone who is willing to jump in and help out? You could be a great fit as Verasonics' Operations Manager!Founded in 2001, Verasonics' mission is to provide researchers and developers with the most advanced and flexible tools that enable them to develop new algorithms and products used in biomedical ultrasound, materials science, earth sciences, and the physics of acoustics and ultrasonics. We are proud of our company culture, and offer a supportive, friendly team committed to empowering successful customers, doing business with integrity, and taking ownership!The Operations Manager is charged with managing a small Operations Team that is responsible for full product life cycle support from NPI planning, production of new and legacy products, end of life planning and service support.Responsibilities Include:
Hands-on supervision of a small electro-mechanical team responsible for incoming receiving, inventory management, system assembly, configuration, test, boxing and shipping of Verasonics products as well as service repairs
Work cross-functionally with Sales/Marketing and other functions to prioritize customer shipments
Plan, organize, lead, and review the activities of the Operations Team while establishing job priorities and work schedules
Work closely with procurement to coordinate with contract manufacturers on orders, delivery, rework, and quality
Maintain testing instructions and assembly documentation
Create and archive system travelers, configuration records, and test records
Manage and label incoming material and products as needed and update in software tools like Salesforce and Fishbowl
Manage inventory through correct processes and ensure inventory records are accurate
Oversee system and computer configuration, test and verification, and archive records
Oversee shipping and receiving, boxing and packing, assembling products for shipment
Oversee ESD monitoring and maintenance within the Operations area
Facilitate internal training and instructions for Field Service
Recommend purchases of new equipment and implement changes to ensure & improve production efficiency
Troubleshoot problems with production and suggest/implement corrective action
Minimum Qualifications:
5+ years of warehouse operations experience
3+ years of leadership experience, with successfully demonstrated experience training and leading team members
Familiarity with GMP
Technical capacity and demonstrated initiative with asking questions and learning along the way; problem-solving/analysis skills
Experience with inventory and configuration management
High-level understanding of circuit board schematics, circuit board components, soldering, board manufacturing processes, and computer BIOS and OS installation
Ability to travel for work domestically and internationally, up to 10% of the time
Ability to lift and transport computers and systems up to 40 pounds regularly and occasionally up to 60 pounds with or without assistance
Preferred Qualifications:
Experience working in ultrasound industry is beneficial
Experience with Salesforce, Fishbowl, Arena and Confluence preferred
Experience in a low-volume, high-complexity, and high-cost environment strongly preferred
Comprehensive Benefits Package:For regular employees (20+ hours/week): Medical, Dental, Vision, Life and Accidenta
