We’re looking for a dynamic, highly organized Sr. Manager, Executive Communications & Events to support ServiceNow’s Global President of Customer Operations. This is a high-impact, high-visibility role blends strategic communications, thought leadership, and event management — ensuring the President is fully supported and maximized across every channel and stage.You’ll shape the President’s external voice, manage thought leadership opportunities, and lead the orchestration of strategic events. Working across Sales, Marketing, and Communications, you’ll create moments that inspire, connect, and deliver measurable business impact.Key Responsibilities:Thought Leadership & CommunicationsDrive thought leadership opportunities — including speaking engagements, customer roundtables, and industry events — to amplify the President’s presence.Draft and refine executive-level messaging, presentations, and narratives that articulate ServiceNow’s strategic priorities.Measure impact using data and feedback to continuously refine strategy and outcomes.Strategic Event Planning & ExecutionSupport planning and execution for major industry forums, strategic client engagements, and internal moments such as Sales Kickoff.Partner cross-functionally with Sales, Marketing, and Communications to ensure aligned messaging and maximum impact.Manage logistics, agendas, and executive schedules to deliver seamless, high-impact events. Cross-Functional Collaboration & Stakeholder EngagementServe as the connective tissue between Executive Strategy, Marketing, Sales, and Communications teams — aligning priorities and orchestrating moments that matter.Build strong relationships with senior stakeholders and ensure the President is fully prepared with a clear, resonant point of view for every audience.
