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Provide coordinated care to a variety of patients enrolled in Psychiatric services. While functioning as part of the interdisciplinary care team, assists with the examination and treatment of patients under the direction of the Physician/Registered Nurse.
Assist with treatments ordered by physician as supervised by physician or registered nurse.
Perform select clinical duties to include observing and reporting patients' signs or symptoms and administering injections.
Interview patients, measure vital signs, and record information on patients' charts.
Prepare treatment rooms for examination of patients.
Perform basic materials management functions to include ordering and stocking of supplies.
Assist with maintaining a clean and orderly environment.
Orient and educate patients and their families to Psychiatric Services. Help to develop interdisciplinary care plan and other case management tools by participating in meetings; coordinating information and care requirements with other care providers; resolving issues that could affect smooth care progression; providing education to others regarding the treatment process.
Function as the primary liaison between patients and Psychiatric providers by triaging patient requests, dispensing medications, and coordinating resources necessary to obtain services and medications, including direct coordination with pharmacies and insurance companies.
Monitor delivery of care; documenting care; intervening to overcome deviations in the expected plan of care; reviewing the care plan with patients in conjunction with the Psychiatric providers; interfacing with involved departments to negotiate and expedite scheduling, consultations, and acquiring medications.
Maintain ongoing communication with the care team regarding transfers and discharge plans, and working with psychiatric providers to facilitate timely admission and discharge of patients.
Contribute to appropriate databases by entering new information as it becomes available
Generate and deliver requested reports and status updates to the Psychiatric Providers/Clinical Manager.
Meet performance standards for productivity, accuracy and quality of work, customer service, teamwork, attendance and punctuality as well as projects/objectives.
Follow agency policies regarding confidentiality and other consumer rights.
Represent the agency in a professional manner within the community.
Work well with professionals from other agencies.
Participate in supervision and staff meetings, multi-disciplinary team meetings and other meetings as required.
Perform other duties as assigned.
Education:
High School Diploma and/or post-secondary school
Successful completion of an accredited Certified Medical Assistant college program required
Experience:
Previous experience in a physician's office preferred.
Special Skills:
Knowledge and skills to work with chronically mentally ill population.
Familiarity with mental health services preferred.
Knowledge of community resources.
Bi-lingual/bi-cultural in English/Spanish preferred.
Possess and utilize effective verbal and written communication skills.
Ability to be self-motivated, work independently and as a team member.
Ability to represent the agency in a professional manner within the community.
Culturally competent in delivering services to individuals from distinct backgrounds.
Good computer skills including an ability to learn a Electronic Health Record system
Possesses ability to manage data
Good understanding of CF&CS Policies and Procedures.
Typical Working Conditions
Requires the ability to work flexible hours, including evenings
May require travel in the community.
Licensure, registration and Certifications
A current American Association of Medical Assistants in Washington State required
Basic Life Support certificate upon hire
Blood Borne Pathogen training upon hire
Valid WA drivers license, access to a reliable vehicle, and minimum required liability insurance as per agency policy.
Employment is conditional upon:
Being cleared by criminal background check and fingerprinting when required
Must be at least 18 years of age
For more information and to apply for this opportunity please go to https://www.appone.com/MainInfoReq.asp?RID=2556319
