Customer Project /Program Manager

Customer Project /Program Manager

23 Sep 2024
Washington, Olympia, 98501 Olympia USA

Customer Project /Program Manager

Vacancy expired!

Applies advanced subject matter knowledge to solve complex business issues and is regarded as a subject matter expert. Frequently contributes to the development of new ideas and methods. Works on complex problems where analysis of situations or data requires an in-depth evaluation of multiple factors. Leads and/or provides expertise to functional project teams and may participate in cross-functional initiatives. Acts as an expert providing direction and guidance to process improvements and establishing policies. Frequently represents the organization to external customers/clients. Exercises significant independent judgment within broadly defined policies and practices to determine best method for accomplishing work and achieving objectives. May provide mentoring and guidance to lower level employees.Responsibilities:Manages customer project delivery.

Revenue as detailed in Impact section.

Very large/ complex/ single or multiple region.

High risk.

High complexity legal and commercial issues.

Manages project financials including P&L.

Meets or exceeds SOAR approved budgets.

Provides reliable financial forecasts to HPS management.

Manages business development.

Identifies and develops new opportunities with client.

Supports early qualification and opportunity assessment for large and complex opportunities.

Acts as opportunity manager for high risk deals.

Manages client relationships.

Manages upper level client delivery relationships.

Frequently represents the organization to external customers/clients.

Manages project team.

Manages internal as well as external resources with a team size less than 40 people.

Mentors and encourages skill development of project team members.

Provides detail performance review input and development recommendations for team members.

Education and Experience Strongly Desired:First Level University degree.

7 years experience in project management or in like roles/businesses.

Knowledge and Skills:Demonstrates an in-depth understanding of key HP Services' operational policies, processes and methodologies applicable to project management.

Speaks with authority to most layers of depth related to project management methods.

Makes use of and contributes to HP s PM Professions community.

Project Management experience, PMP preferred.

About HPYou’re out to reimagine and reinvent what’s possible—in your career as well as the world around you.Soare we. We love taking on tough challenges, disrupting the status quo,and creating what’s next. We’re in search of talented people who areinspired by big challenges, driven to learn and grow, and dedicated tomaking a meaningful difference.HP is a technology company that operates in more than 170 countries around the world united in creating technology that makes life better for everyone, everywhere.Our history: HP’s commitment to diversity, equity and inclusion – it's just who we are.From the boardroom to factory floor, we create a culture where everyone isrespected and where people can be themselves, while being a part ofsomething bigger than themselves. We celebrate the notion that you canbelong at HP and bring your authentic self to work each and every day.When you do that, you’re more innovative and that helps grow our bottomline. Come to HP and thrive!

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