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Sound Community Bank is seeking a Client Service Representative (CSR) who will be responsible for delivering excellent customer service through personalized, efficient, and accurate handling of customer needs. The duties of the CSR include but are not limited to; processing all teller transactions, answering phones and following up on customer inquiries. The CSR will be responsible for identifying referral opportunities, and making qualified referrals to branch leadership team and business partners.
POSITION QUALIFICATIONS
High School diploma or GED required. Minimum of 1 year cash handling or customer service experience. Skill competencies required include, but are not limited to:
Excellent relationship building and interpersonal skills
Strong customer focus
Effective listening skills
Cash handling skills with good balancing record
Effective interpersonal skills
Attention to detail
Flexible with shift priorities
Ability to work both independently and as a team player
Ability to provide cross training
Strong organizational and multi-tasking skills in a fast-paced environment
Practice ethical behavior and understand the need for confidentiality
Branch hours to include Saturday hours
A criminal and credit background check are required
Please apply here: https://www.soundcb.com/about-us/career-opportunities.html
