Network Engineer I or II
Posting Number: SP004719P
Division/College: Information Technology Services
Department: Technology Infrastructure and Innovation
Location: Moscow
Posting Context Statement:
The Network Team within the Office of Information Technology provides mission critical network connectivity for multiple campuses across the state. This team works closely with vendors and service providers across the state of Idaho to provide internet connectivity.
Position Overview:
The Network Engineer I provides mission critical, enterprise network and security services, including design, planning, procurement, provisioning, monitoring, troubleshooting, and consulting, for multiple campuses across the state. They will engage with equipment vendors and service providers to address design questions and escalate support problems.Duties may include:Provide consultation and expert network support, resolve complex issues, implement changes and complex network configurationsMaintain detailed work logs for tracking requests and resolving hardware, software and service problemsCollaborate with vendors and service providers to resolve incidentsMaintain and enhance support through continuous improvement activities and new technology implementationIdentify and respond to network issues, outages and eventsMaintain network management and security toolsProvide training and support to the U of I community, communicate accepted practices and work within resource boundaries to develop solutionsFoster an atmosphere of collaborative problem solving, displaying a strong commitment to customer serviceOther duties as assignedThe Network Engineer II leads the selection, design and implementation of new network and security technologies and services. They provide mission critical, enterprise network and security services, including design, planning, procurement, provisioning, monitoring, troubleshooting, and consulting, for multiple campuses across the state.Duties may include:Maintain and enhance network stability, security and efficiency through continuous improvement activities, implementation of new technologies, consultation and incident responseProvide expert network consultation, recommend solutions and collaborate on network additions and reconfigurationsMonitor, troubleshoot, and manage the network, including incident handling and escalation to vendors and service providers when necessaryDesign, customize and implement network upgrades and expansions while ensuring minimal disruption to network availabilityMonitor, troubleshoot and respond to security incidents and vulnerabilitiesProvide expert network support by addressing inquiries, resolving complex issues, and implementing changesOptimize client and program satisfaction through collaborative problem-solving, strong commitment to customer service and timely action to meet network and system needsOther duties as assigned
Required Experience:
Network Engineer IExperience in enterprise network operationsIdentifying and solving data network problemsInstalling, administering and configuring switches, routers and wireless access pointsNetwork Engineer IIOne year of configuration experience with network operating systemsIdentifying and solving data network support problemsWorking with:Routing protocols, Access Control Lists (ACLs) and VLAN configurationsStructured wiring systems and standardsInteracting with users and delivering customer serviceWorking in a team environment and promoting the goals of the organization
Required Education:
Network Engineer IHigh School Diploma or equivalentNetwork Engineer IIBachelors Degree in a computer science related field; four additional years of configuration experience with network operating systems (for a total of five years) may substitute for a Bachelors Degree
Required Other:
Must be able to respond to emergency calls outside business hours, including evenings and weekendsMust be able to implement planned network maintenance outside business hours, including evenings and weekends
Additional Preferred:
Network Engineer IBachelors Degree in computer science or a related fieldExperience interacting with users to identify requirements and resolve network problemsExperience working cooperatively and communicating effectively with management and colleaguesDemonstrated record of delivering quality customer service and communicating effectively both verbally and in writingKnowledge of structured wiring systems and standardsKnowledge of network technologies such as TCP/IP, Ethernet and Wireless LAN protocolsExperience working with network firewalls, and Virtual Private Networks (VPNs)Network engineering or design certification (CNNA, CCNP, etc.)Knowledge of industry trends and hardware and softwareNetwork Engineer IIBachelors Degree in computer science or a related fieldExperience interacting with users to identify requirements and resolve network problemsExperience working cooperatively and communicating effectively with management and colleaguesDemonstrated record of delivering quality customer service and communicating effectively both verbally and in writingKnowledge of structured wiring systems and standardsKnowledge of network technologies such as TCP/IP, Ethernet and Wireless LAN protocolsExperience working with network firewalls, and Virtual Private Networks (VPNs)Network engineering or design certification (CNNA, CCNP, etc.)Knowledge of industry trends and hardware and software
Physical Requirements & Working Conditions:
Ability to:Lift and carry, or otherwise move items up to 50 poundsAscend and descend ladders, bend, stoop and stand for extended periods
Degree Requirement:
Listed degree qualification is required at time of application
FLSA Status: Exempt
Employee Category: Exempt
Pay Range: Network Engineer I $57,274.88 +DOE/Network Engineer II $67,375.36 +DOE
Type of Appointment: ofAppointment
FTE: 1
Full Time/Part Time: Full Time
Funding:
A visa sponsorship is available for the position listed in this vacancy: No
Posting Date: 01/22/2025
Closing Date: 02/05/2025
Open Until Filled: No
Special Instructions to Applicants: This posting is for a Network Engineer I or II please identify which level you are applying for. The questionnaire contains questions for both levels and are marked accordingly. If a question is not applicable to the level you are applying for, please mark it n/a. When answering the questions please respond using complete sentences and full answers. Please DO NOT refer to your resume as the answer.
Applicant Resources: https://www.uidaho.edu/human-resources/careers/applicant-resources
Background Check Statement: Applicants who are selected as final possible candidates must be able to pass a criminal background check.
To apply, visit https://uidaho.peopleadmin.com/postings/46992
The University of Idaho is an equal opportunity/affirmative action employer. The University is committed to the policy of equal opportunity for all persons and does not discriminate on the basis of race, color, religion, sex, age, gender identity, national origin, disability, protected veteran status, sexual orientation, genetic information, or any other status as protected under applicable federal, state or local law in employment or educational programs.
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