Full-Time Clothing/Footwear Sales Associate
Overview:
As a Retail Sales Associate, you will be the most critical link in ensuring that our customers have a rewarding experience that will
keep them coming back to Tri-State Outfitters time after time. You will become a part of a dynamic selling
environment where your product knowledge and selling strength will make you an important part of our team. Your responsibilities will
include but are not limited to demonstrating OUTSTANDING customer service skills, meeting cashier and selling standards and
promoting the loyalty program while providing product knowledge to our customers and working as part of a team to maintain a
clean, well-stocked, merchandised and customer ready sales floor to meet department and store objectives.
Key Accountabilities:
Excellence in customer service to create an inviting and comfortable setting for all customers and store visitors - we are a
customer focused business that requires associate remain approachable
Correct and consistent use of selling standards and our sales training methodology to attain sales goals in a customer
advocate style designed to meet consumer needs and minimize returns
Providing courteous cashier and customer service skills as needed to support the proper staffing needs of the store and
allow for frictionless experience for the customer
Teamwork oriented with the ability and willingness to work where needed in a learning environment
Drive to meet and exceed performance expectations in sales and operational needs
Strong sense of pride and responsibility for the maintenance of department areas – shared responsibility for maintaining
fixture and sales floor tidiness
Ensure sales floor department and corresponding back stock areas are maintained to company standards -including
processing of markdowns, transfers, sales floor product preparation and stocking as needing
Perform scheduled scans in pegged areas to optimize sales floor stocking
Maintain active and engaged approach at all times and minimize activities that detract from that need
Skills Summary:
Enjoy connecting with customers and demonstrating an enthusiastic and positive attitude
Ability to work in various departments throughout the store, and engaging with different associates, customers, and
managers
Ability to work as a team player in a fast-paced environment, handling multiple priorities and quickly learning new procedures
while maintaining positive behaviors
Possess general math skills and ability to learn and effectively use technology to assist customers with product, special
orders, process transactions and returns
Demonstrate knowledge of store products and services, and use this knowledge to inspire customers to make purchases
with minimal returns
Ability to meet or exceed sales, cashier and customer service standards
Ability to professionally communicate and listen effectively with customers, peers and management
General willingness to get the job at hand done to meet company needs
Ability to work a flexible schedule, including morning, evening and weekend availability
This position does not have a remote worker option.
Adherence to all company policies and loss prevention control and compliance procedures
This description reflects management’s assignment of essential functions, it does not restrict the tasks that may be assigned
Physical Requirements:
Must be able to stand for extended periods and bend, twist and reach repeatedly throughout shift
Ability to lift and carry at least 25 pounds and move about on the sales floor, ascends/descends a ladder as needed to
access product and assist customers
APPLICATIONS AVAILABLE IN -STORE OR at https://t-state.com/employment/
1104 PULLMAN RD, MOSCOW, ID 83843
