Description:Patient Access Representative is the first point of contact of a patient in the clinic facility. Among the duties include the checking-in and out of a patient, gathering a patient's information for the Doctors and Nurses to use, and processes insurance billing and verifications. Collecting of Co-pay and provide strong in person customer service while handling inbound patient phone calls.
Insurance Verification: Verify patient insurance coverage and benefits prior to appointments, ensuring all necessary information is accurate and up-to-date.
Prior Authorization: Obtain prior authorizations for procedures and treatments as required by insurance companies, ensuring timely approval to avoid delays in patient care.
Coordination with Insurance Providers: Communicate with insurance companies to resolve any issues related to coverage, claims, and authorizations.
Documentation: Accurately document all insurance verification and prior authorization activities in the patient’s electronic medical record (EMR) or electronic health record (EHR) system.
Patient Communication: Inform patients about their insurance coverage, co-pays, and any out-of-pocket expenses they may incur. Provide guidance on financial assistance programs if needed.
Additional Skills & Qualifications:
Must have 1-2 years of Front office experience and answering multiphone lines
Insurance verification and prior authorization experience
Systems: EMR or EHR systems experience
Work Environment8-5 M- Friday. In Office, there is op for OT but not guaranteed.Scrubs or Business Casual attire okayWe reserve the right to pay above or below the posted wage based on factors unrelated to sex, race, or any other protected classification.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. This temporary role may be eligible for the following:Medical, Dental & Vision401(k)/RothBasic/Supplemental Life & AD&DShort and long-term disabilityHSA & DCFSATransportation benefitsEmployee Assistance ProgramCompany Paid Time off or State Sick Leave#prioritywestAbout TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
