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We are looking to hire a Principal Group Product Manager to join our team.Microsoft is a company where passionate innovators come to collaborate, envision what can be and take their careers further. This is a world of more possibilities, more innovation, more openness, and the sky is the limit thinking in a cloud-enabled world.Microsoft’s Azure Data engineering team is leading the transformation of analytics in the world of data with products like databases, data integration, big data analytics, messaging & real-time analytics, and business intelligence. Products in our portfolio include Microsoft Fabric, Azure SQL DB, Azure Cosmos DB, Azure PostgreSQL, Azure Data Factory, Azure Synapse Analytics, Azure Service Bus, Azure Event Grid, and Power BI. Our mission is to build the data platform for the age of AI, powering a new class of data-first applications and driving a data culture.Within Azure Data, the Microsoft Fabric platform team builds and maintains the operating system and provides customers a unified data stack to run an entire data estate. The platform provides a unified experience, unified governance, enables a unified business model and a unified architecture.Capacities are the driving force behind all these experiences. They provide the computing power necessary for tasks such as data modeling, data warehousing, business intelligence, and machine learning. Capacities offer a simple and unified way to scale resources based on customer demand. Whether you need to handle large-scale data transformations or real-time analytics, capacities can be easily adjusted to meet your requirements, empowering organizations to harness the full potential of data and analytics driving innovation and efficiency.We do not just value differences or different perspectives. We seek them out and invite them in so we can tap into the collective power of everyone in the company. As a result, our customers are better served.ResponsibilitiesResponsibilitiesPeople Management
Managers deliver success through empowerment and accountability by modeling, coaching, and caring.
Model - Live our culture; Embody our values; Practice our leadership principles.
Coach - Define team objectives and outcomes; Enable success across boundaries; Help the team adapt and learn.
Care - Attract and retain great people; Know each individual’s capabilities and aspirations; Invest in the growth of others.
Analysis of Customer and Market Signals
Guides teams to identify customers’ unmet or unknown needs and market opportunities for enhancement and development of feature(s)/feature areas (e.g., product, service) via quantitative (e.g., usage, telemetry) and qualitative analyses (e.g., customer usage, various listening systems, feedback channels of market and industry trends), looks for patterns in the data across a portfolio, and scopes the impact and prioritization of a problem. Guides teams to bring together internal and external customer groups and engage in direct 1:1 (e.g., visits, interviews) or many (e.g., social media, events) customer engagements to solicit feedback and understand their experiences with Microsoft’s products and services using industry-accepted methods (e.g., Moneyball). Shares best practices on how to perform market or user research in collaboration with the User Research team, conduct competitive analyses, and examine market and industry trends as well as industry-specific requirements or regulations. Guides teams to share insights with senior internal/external stakeholders and internal team to ensure cross-team alignment. Leads processes for acquisition target analysis. Directs team on prioritization and execution. Assesses acquisition targets to enhance the migration offering.
Guides teams to demonstrate and build experiences across feature(s)/feature areas (e.g., product, service). Leads and coaches teams to develop problem statements and form hypotheses of new feature(s)/feature areas (e.g., product, service) to address highly complex customer needs and/or market opportunities; identifies dependencies of other feature areas. Leads teams to perform experiments to test hypotheses and inform decisions on what new feature areas to introduce. Establishes clarity of patterns of root problem and how it relates with previously seen trends across customers, determines the customers/sectors impacted, and uses research evidence to influence feature prioritization. Determines and leads process improvements to quickly scope insights. Uses industry understanding to direct teams to ensure alignment between the customer, the market, internal stakeholders, senior leadership, and the goals and strategy of Microsoft. Holds teams accountable for collaborating with others (e.g., Software Engineering [SWE], Hardware Engineering [HWE], Product Marketing, Design) to ensure that they can satisfy customer requirements. Provides expertise to help teams validate the market size and opportunity to determine products or features of greatest value. Guides teams in defining solution options across feature(s)/feature areas (e.g., product, service). Coaches team and partners with SWE, HWE, and senior colleagues on other teams in refinement sessions to synthesize hypothesis results into solutions tied with Objectives and Key Results (OKRs) and Key Performance Indicators (KPIs) progress. Resolves alignment issues, contributes to portfolio-level solutions, and drives cross-functional clarity with senior leadership.
Product/Service Definition
Guides teams who work across multiple feature(s)/feature areas (e.g., product, service). Provides strategic guidance to teams to define the long-term vision and strategy for the feature(s)/feature areas (e.g., product, service) based on a deep understanding of customer needs, market and user research, the competitive landscape, and Microsoft’s business goals and strategy. Guides teams to write the product framing memo or strategy documents and reviews with senior leaders. Leads teams to distill the vision and strategy into a product roadmap. Leads teams to create user stories and epics to convey the big picture. Coaches teams to leverage a deep understanding of the product architecture to design integrated scenarios. Leads teams to collaborate with others (e.g., Business Planning, Finance, Support, Customers, Product Marketing) to identify the potential customer base. Communicates product strategy to internal and external customers and builds consensus through multiple methods (e.g., conference presentations, collaboration with partner organizations).
Leads teams to define significant business impact across the organization, success criteria, and performance metrics (e.g., Objectives and Key Results [OKRs], key performance indicators [KPIs] such as engagement, usage, acquisition, revenue, and in-project features) of the feature(s)/feature areas (e.g., product, service). Works with Software Engineering (SWE) and Hardware Engineering (HWE) to identify needed data and ensures needed telemetry is developed and obtains it responsibly and compliantly. Leads team in reporting and explicating reasons for outcomes and drives decision making thereafter. Provides expert knowledge to help teams deeply understand the cost of goods sold (COGS) of the feature(s)/feature areas (e.g., product, service) and the KPIs that will help improve profitability. Takes ownership of group-level metric outcomes and drives team alignment around key criteria and performance metrics with their organization's goals. Performs advanced insights analyses (e.g., customer acquisition, customer retention). Identifies OKRs for feature(s)/feature areas (e.g., product, service), and ensures alignment of the product with organization-level OKRs. Ensures cross-portfolio processes (e.g., dashboards, trigger criteria) to monitor that the data are in place and being adhered to. Determines the value of the feature(s)/feature areas (e.g., product, service) to the business, aligns success criteria, and measures success.
Provides strategic direction to teams in identifying data-informed, long-term or overall solution-level investment opportunities, evaluating tradeoffs, and prioritizing investments in consultation with cross organizational partners for feature(s)/feature areas (e.g., product, service). Guides teams to determine features or experiences to prioritize in the roadmap that will support achievement of success criteria and Objectives and Key Results (OKRs).
Coaches teams to engage with cross-functional internal partners, external partners, including early adopting customers, senior leadership, and other key stakeholders to gather input and garner support for product/service vision, strategy, and roadmap for feature(s)/feature areas. Provides thought leadership and is sought out to address questions and challenges from group managers and other leaders. Leads teams to collaborate to gain buy in and alignment. Secures buy in from senior leadership for product vision and strategy for feature(s)/feature areas (e.g., product, service). Drives teams to advocate for priorities and resources needed to deliver desired outcomes for multiple feature areas across divisional boundaries. Rallies teams around shared priorities. Balances listening and sharing of information to obtain alignment. Leads senior leadership to new product vision and strategies.
Product/Service Development
Leads teams in defining the feature(s) or feature set and drives them to partner with Design teams to connect multiple design factors (e.g., visual design, user experience [UX], application programming interfaces [APIs], hardware design) to desired functionality and product vision. Drives teams to iterate multiple designs with Design, Software Engineering (SWE), and Hardware Engineering (HWE). Oversees teams in leveraging preexisting design patterns to inform current design iterations and establish a cohesive design approach. Leads teams in the exploration and advocation for ways that preexisting and current designs within product areas can have a broader impact for multiple parties (e.g., Microsoft, external/internal customers). Ensures teams anticipate, review, and help resolve interoperability challenges between different components or layers in the stack (e.g., UX and API layer differences). Oversees teams in developing strategy for designs in the related areas. Oversees teams facilitating mid-level and senior-level reviews (e.g., UX system designs, data designs) with customers (e.g., regulators, engineers, policy makers, business-decision makers) to determine usability and ensure accessibility criteria and updated designs meet customer goals.
Leads teams owning the roadmap for their feature(s)/feature areas (e.g., product, service). Guides teams to prioritize the backlog, work with Software Engineering (SWE) and Hardware Engineering (HWE) to align on tradeoffs for the feature(s)/feature areas they own, partner with Product Marketing on the disclosure of the roadmap, and ensure dependencies are identified and accounted for. Ensures teams take in new inputs and adapt as necessary. Leads teams in influencing and landing difficult tradeoffs with peers and managing the team through it. Guides teams to drive direction between customer needs and what is developed on the roadmap so that a series of problems can be addressed over time. Guides teams to ensure alignment between the roadmap for the feature(s)/feature areas (e.g., product, service) and Objective and Key Results (OKRs) and Key Performance Indicators (KPIs).
Guides teams to build golden configurations and drive scenario walkthroughs and thought exercises to identify problems, system friction, and needed contingencies in advance of early customer adoption for feature(s)/feature areas (e.g., product, service). Guides teams to provide test demonstrations to leadership team around product areas. Directs teams to share feature previews or roadmap with customers to drive engagement and to gather feedback and customer telemetry in conjunction with others (e.g., Business Development, Sales, End Consumers, User Research). Guides teams to collaborate with Software
Engineering (SWE), Hardware Engineering (HWE), and Scientists to synthesize, prioritize, and address feedback for improvement.
Go To Market
Acts as a subject matter expert and leads teams to collaborate with Product Marketing, Business Planning, and Engineering to identify product release criteria, customer acquisition, usage, retention, and monetization strategies. Provides expert insight to teams to help scale Product Marketing teams by building marketing and roll-out plans and/or content such as product overviews, blogs, and landing pages for individual features or smaller products that ladder up to marketing plans for an overall product solution area, as needed. Guides teams to create and drive the strategy for taking the feature(s)/feature areas (e.g., product, service) from private preview to public preview and then to general availability. Coaches teams to create customer support plans (e.g., frequently asked questions [FAQs], scripts), HyperCase, change management, and communication plans.
Leads teams to evangelize the feature areas they work on with internal and external stakeholders, partners, analysts, and customers in the industry via presentations, blog posts, social media, and other forums. Oversees teams presenting at Executive Briefing Centers (EBCs) and large industry/company events. Ensures teams act as a primary interface with Product Marketing to educate on the product and develop content.
Product/Service Performance
Provides expertise to help teams partner with others (e.g., Data Science, Software Engineering [SWE], Hardware Engineering [HWE], User Research) to collect performance metrics (e.g., key performance indicators [KPIs] such as engagement, usage, acquisition, revenue, and in-project features), monitor and report on progress (e.g., business reviews), and derive insights and drives productive courses of action across teams to improve product/feature development, iteration, and implementation. Leverages customer listening systems, telemetry, engagements (e.g., interviews, surveys), etc., to develop insights on product performance and customer needs. Ensures teams share insights with SWE, HWE, and other partners. Leads teams to form hypotheses to technical needs, perform experiments, iterate, and test to drive improvement/adoption in specific performance metrics that have measurable impact.
Coaches teams to identify features to deprecate. Holds teams accountable for developing, articulating, and presenting reasoning and tradeoffs involved in deprecations. Helps teams work with Public Relations on messaging to customers. Coaches teams to communicate change accurately and drives next steps for customer transition.
Guides teams to build trust with a targeted selection of customers across sectors. Orchestrates a line of communication with complex and advanced customers to capture feedback and insights through the product development lifecycle. Ensures the vision is aligned with customer goals. Guides teams who manage customer communities and customer engagement programs. Helps respond to real-time customer feedback in online portals, with little guidance from others. Provides expertise to help teams understand and drive improvements in the support process, including both forums and communities.
Other
Embody our culture (https://careers.microsoft.com/v2/global/en/culture) and values (https://www.microsoft.com/en-us/about/corporate-values)
QualificationsRequired/Minimum Qualifications
Bachelor's Degree AND 8+ years experience in product/service/project/program management or software development OR equivalent experience.
4+ years people management experience.
Additional or Preferred Qualifications
Bachelor's Degree AND 10+ years experience in product/service/project/program management or software development OR equivalent experience.
6+ years people management experience.
Other RequirementsAbility to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:Microsoft Cloud Background Check:
This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
Product Management M5 - The typical base pay range for this role across the U.S. is USD $133,600 - $256,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $173,200 - $282,200 per year.Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay .#azdat#azuredata#FabricPlatform#microsoftFabricMicrosoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .
