Prepare technical reports by collecting, analyzing, and summarizing information and trends
KEY QUALIFICATIONS:
A bachelor's degree & 2 years operations or program management support
Organizational and communication skills
Previous exposure working in a large organization
Microsoft Excel and Visio experience a must
Microsoft Access, Power BI and/or SQL experience strongly preferred
Detail oriented, analytical, and inquisitive
location: REDMOND, Washington
job type: Contract
salary: $17 - 27 per hour
work hours: 8am to 5pm
education: Bachelors
responsibilities:
Workstream Support:
Support Program Managers and Legal SMEs ensuring a positive experience for visa dependent employees and their families in the Immigration lifecycle.
Support end-to-end program management of immigration work streams including reporting, forecasting, data analysis, process improvement, quality control, and case volume management
Support Program Managers identifying improvement opportunities and solutions driving merit-based business transformation
Support the PMO team driving satisfaction and overall health of partnerships with U.S. Immigration stakeholders
Determine operational objectives by studying business functions; gathering information; evaluating output requirements and formats
Construct workflow charts and diagrams; studying system capabilities; writing specifications
Improve systems by studying current practices, designing modifications
Recommend controls by identifying problems, writing improved procedures
qualifications:
Experience level: Experienced
Minimum 2 years of experience
Education: Bachelors
skills:
Project Management
Project Coordination
Operations
Data Analysis
SQL
PowerBI
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
