Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a Senior Director, New Site Integration & Deployment you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services, including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. CO+I focuses on the personal and professional development of all employees, offering training and growth opportunities, including Career Rotation Programs, Diversity & Inclusion trainings and events, and professional certifications.Our infrastructure is comprised of a large global portfolio of more than 200 Data Centers in 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide. With environmental sustainability and optimization at the forefront of our data center design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.The Senior Director, New Site Integration & Deployment is a critical role within the Data Center Operations team reporting to the VP, Datacenter Operations Americas. In this role, you will be our voice and partner with peer groups across multiple organizations and manage a team of experts to drive excellence in Network Operations, Edge Site Operations, the Integration and Operational Readiness of new data center sites, and our AI Deployment Program. You will interact and maintain relationships with various stakeholders across our organization. You will use your keen technical, business, and financial management skills to manage our operating costs effectively, while maintaining the highest standards of safety, security, and ecological responsibility. Interpersonal awareness, ability to navigate ambiguity, and communication skills will be pivotal in bringing your program management, technical abilities, and leadership experiences to a whole new level in supporting Microsoft’s success!Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.ResponsibilitiesLeadership and Team Management
Empower a culture of safety, security, availability and compliance in all aspects of datacenter operations.
Model, coach, and care for the team, ensuring alignment with Microsoft culture , values , and leadership principles.
Attract, retain, and develop great talent, investing in the growth and capabilities of each individual.
Continuous Improvement and Innovation
Champion and drive cultural transformation within your area of accountability, acting as a coach, mentor, or program leader.
Foster a collaborative environment that promotes continuous learning and improvement.
Contribute to global and regional improvement programs, leveraging best practices and lessons learned to enhance operational efficiency and effectiveness.
Site Integration and Operational Readiness
Manage the integration from design/construction to operations of new data centers driving excellence in data center design standards, construction, commissioning, utilization, while ensuring seamless onboarding of newly launched facilities into the field operations portfolio.
Network Operations
Support new data center site core network infrastructure installation, network device deployment readiness, hardware troubleshooting and process and tooling improvements.
Manage large-scale network projects such as upgrading to the next generation of cloud infrastructure from conception through completion, ensuring on-time and defect-free delivery within budget constraints.
Responsible for Edge Data Center Operations daily support to provide best in class safety, security, governance and infrastructure services at all Edge locations across Americas
AI Deployments
Manage Deployment Execution Team responsible for AI end-to-end equipment installs in our data centers to meet the rapidly growing customer demand. The team provides a unified platform including Governance, Risk & Issue Management, Program Communication and Executive Reporting.
QualificationsRequired Qualifications :
High School Diploma or equivalent AND 10+ years experience in a production, mission-critical, 24x7 operations environment.
5+ years experience leading, directly managing, and influencing a diverse organization of full-time employees across multiple disciplines and platforms.
5+ years of experience managing large vendor multi-year contracts and operating entities.
Other Requirements:Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to, the following specialized security screenings:
Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
Preferred Qualifications:
Bachelor’s Degree in Mechanical/Electrical Engineering, Computer Science, Mathematics, Telecommunications, or equivalent experience.
Knowlege of physical IT infrastructures (e.g., Servers, SANs, Networking, Capacity, DC Rack/Enclosures, structured cabling, etc.).
Knowledge of critical environment concepts and infrastructure (e.g., Electrical Distribution, Mechanical Cooling Systems, etc.).
Ability to lead cross functional efforts to gain alignment and deliver maximum business impact.
Executive presence and ability to influence technical peers and senior leaders.
Ability to build and lead highly effective teams.
Understanding of financial management, budgeting, and forecasting.
Awareness of IT Service Operations fundamentals and principles (ITIL, MOF, OLA/SLA, CSI, etc.).
Project or program management experience and certification(s) (e.g., Six Sigma, Kaizen, PMI, etc.).
Data Center Operations Management M6 - The typical base pay range for this role across the U.S. is USD $137,800 - $267,600 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $180,800 - $294,000 per year.Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-payMicrosoft will accept applications for the role until October 18, 2024.Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .
