Description:Join us for an incredible opportunity to be a part of our Grand Hyatt Seattle team as a Full-Time Grand Club Concierge ! The Grand Club Concierge will be a part of “ A Seattle Collection ”, a multi-property cluster comprised of Grand Hyatt Seattle, Hyatt at Olive 8 and Hyatt Regency Seattle.Grand Clubs at Hyatt are exclusive, private lounges that cater to VIPs and our most loyal guests. These clubs offer a variety of food and beverage services as well as current periodicals and the latest in media options and technology. In addition to refreshing the lounge, assisting with food and beverage setup and service, the Grand Club Concierge is responsible for answering questions and making reservations or recommendations. This position offers the opportunity to engage in casual conversation and to indulge special requests.The hourly rate for this position is $24.00. This position also has an established rate for colleagues who remain in the position for four years, which is $24.48.This position earns additional compensation from gratuities given at the guest’s discretion.As a colleague, we have you covered with awesome benefits and perks!BenefitsMedical & Vision insurance for you and your dependents for less than $95 per month, after 30 days of employment
Dental Insurance
401(k) & Retirement Savings Plan (RSP)
Basic Life Insurance
Short Term Disability Insurance
New Child Leave & Adoption Assistance
Paid Time Off
Full-Time Colleagues:
Vacation Time
10 days (80 hours) earned upon completing 1-4 years of service
15 days (120 hours) earned upon completing 5-9 years of service
20 days (160 hours) earned upon completing 10 years of service
(2) Floating Holidays per year
(6) Paid Holidays per year
Regular Part-Time Colleagues: Pro-rated vacation hours earned on 1-year anniversary based on average weekly hours worked during the previous 12 months of employment
Compassionate Leave
Seattle Paid Sick & Safe Time
Extended Illness Days – unused sick and safe time in excess of 72 hours converted to Extended Illness Days at the end of each calendar year
PerksEmployee Assistance Program
Free Uniforms and Cleaning of your Uniform
Discounted parking
Discounted Rooms at any participating Hyatt location starting on your first day of employment
Up to 12 complimentary rooms at any participating Hyatt location after 1 year of service
Free colleague meals during shift
Hyatt Colleague discount program
Tuition Reimbursement
ORCA Pass subsidy
When applying for a position working at a Hyatt hotel, you are pursuing an opportunity to join a culture built on caring and attentive colleagues who have a passion for providing efficient service and creating meaningful experiences. Our values are the guiding principles for our success, giving us the opportunity to open over 1,150 properties worldwide.Hedreen Hotel Employer LLC is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.Qualifications:A true desire to satisfy the needs of others in a fast paced environment
Must have great communication skills and superior guest service abilities
Must have physical stamina to lift moderate amounts of weight and remain on feet for majority of shift
Must be able to work a flexible schedule including mornings, evenings, weekends and holidays
Primary Location: US-WA-SeattleOrganization: Grand Hyatt SeattlePay Basis: HourlyJob Level: Full-timeJob: Guest ServicesReq ID: SEA004380Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
