Sr. Population Health Operations Manager

Location: Must reside or be open to relocating to Washington, 25% Field-Based travel required throughout the stateThe Sr. Population Health Operations Manager plays a critical role in advancing Privia's operational and value-based strategy. This individual leads and supports cross-functional initiatives that drive operational excellence, process innovation, and scalable transformation across our national network. The Sr. Population Health Operations Manager supervises and supports Operational Consultants to implement and optimize systems, tools, and workflows that support practice success in both operational value based care areas. This role is ideal for a strategic problem-solver and collaborative leader who thrives in dynamic environments and is passionate about improving health care delivery.Lead and support cross-functional projects that enhance operational efficiency, data accuracy, and partner experienceDevelop and maintain comprehensive playbooks and resources that standardize workflows, external communications, and task ownershipPartner with Salesforce administrators and technical teams to optimize platform functionality and automate manual processesSupport governance structures for communications, rebranding, and stakeholder engagementManage quality operations including CEHRT audits, CQM tracking, and provider provisioning QATriage and resolve data feed issues, collaborating with internal and external stakeholdersFacilitate onboarding and offboarding workflows for partner practices, ensuring seamless transitionsPresent process updates and strategic recommendations to internal and external audiencesPromote inclusive collaboration and transparent communication across teamsCelebrate wins, foster team morale, and contribute to a culture of growth and well-beingMentor and support junior team members, contributing to onboarding and skill developmentIdentify opportunities for operational improvement and lead implementation of standard work