Description:This team is ambitious initiative to launch a constellation of Low Earth Orbit satellites that will provide low-latency, high-speed broadband connectivity to unserved and underserved communities around the world. The networking group is responsible for moving customer traffic across hardware. This team owns labs, infrastructure and services used to raise the quality bar by creating robust CI/CD systems that build and test the code on real hardware. In this role, you will design, build and maintain the lab infrastructure. You will be hands on, making sure lab devices are available for testing, while scaling team’s processes to ensure long term success. You will work hand in hand with development teams from software and hardware as well as program management and other stakeholders to make sure we can rapidly deliver high quality software.Export Control Requirement: Due to applicable regulations we can not support C2CBasic qualifications
Bachelor’s degree in Computer Science, Computer Engineering, Electrical Engineering or comparable industry experience.
2+ years of non-internship professional IT experience in any of the following: test lab support, operational hardware support.
2+ years experience organizing and maintaining stock of critical test equipment, third party devices, prototype devices for troubleshooting and debug.
2+ years experience in project management skills including resource planning, managing schedules, reporting project status and prioritizing own tasks and those of other team members for multiple projects.
Manage your own time and work well both independently and as part of a team.
Excellent written and verbal communication skills, and an ability to interact efficiently with peers and customers.
Highly organized and autonomous, very detail oriented and willing to learn new skills.
Preferred qualifications
Knowledge of Linux and Windows operating system
Experience in computer networking (admin level) in a Consumer Electronics (or similar) lab environment.
Experience in communicating with users, other technical teams, and management to collect requirements, evaluate alternatives and develop processes and tools as needed to support the organization
Experience in developing/maintaining product test harnesses
Experience programming with at least one modern language such as C, C#, Java, Python, Golang, PowerShell, Ruby
Experience with embedded systems and consumer devices
Experience troubleshooting and debugging technical systems
Experience in the use of standard electronic lab test equipment (i.e., oscilloscopes, multimeters, etc.)
Skills:Linux, network support, troubleshooting hardware, lab environment, PythonTop Skills Details:Linux,network support,troubleshooting hardware,lab environment,PythonAdditional Skills & Qualifications:Key job responsibilities:
Design, set up and maintain test fixtures to verify software on real hardware, create and maintain lab documentation
Troubleshoot hardware, software and networking issues
Contribute to engineering efforts from design to implementation, solving complex technical challenges around developer and engineering productivity and velocity especially as it relates to rapid test iteration
Drive adoption of best practices in testbed maintainability
Manage equipment stock, procure lab equipment
Participate in lab on-call rotation to ensure lab equipment uptime meets SLA
Provide lab services to people working remotely (be the eyes and hands in the lab)
Provide technical support to customers using the lab
A day in the life:The successful applicant will be experienced in keeping technical infrastructure running smoothly and balancing high priority issues. You should be comfortable taking on ambiguous challenges like setting up new pre-production hardware for the first time. You should be able to define SOPs, metrics and alarms to keep equipment and test infrastructure highly available and expand the teams capabilities over time. You will be invaluable to enabling the team to move quickly and confidently with robust verification frameworks that scale with our systems.About the teamThe Software Health Automation team owns labs, tools and software for verifying the quality of our networking equipment before release. This software will be operating both on the ground and in space. The team raises our high quality bar before our software reaches customers.Experience Level:Intermediate LevelAbout TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
