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APARTMENT LEASING CONSULTANT JOB DESCRIPTION
REPORTS TO: RESIDENT PROPERTY MANAGER
OVERVIEW: The LEASING CONSULTANT is the communityâs sales representative whose primary duties are to greet clients, to present professionally the features and benefits of their assigned community and properly secure lease agreements from qualified persons. A LEASING CONSULTANT is very service oriented and strives to make current residents feel welcome and comfortable in their community. The LEASING CONSULTANT will contact a person of authority should any situation warrant an action of decision not included in his or her duties and responsibilities.
DUTIES AND RESPONSIBILITES
Conduct all business in accordance with Détente policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other Federal and State laws.
MARKETING/LEASING
Maintain a professional, yet friendly, atmosphere in the leasing offices and other areas where prospective residents and current residents meet.
Inspect models and âmarket readyâ vacancies daily to insure cleanliness.
Answers incoming phone calls and handles each call accordingly, whether it is a client call, irate resident, service request, etc. Transfer calls to assistant manager or property manager when appropriate.
Greets prospective residents, qualifies, determines needs and preferences, and professionally presents community and specific apartments while communicating features and benefits.
Update online advertising to reflect current market pricing on a weekly basis.
Maintains awareness of local market conditions and trends. Contributes ideas to the property manager for marketing community and for improving resident satisfaction.
Occasionally will be asked to perform external market outreach at nearby businesses, organizations, etc.
Assist to coordinate all renewals throughout the month. This includes sending letters (90, 60, 30 days) and scheduling resident appointments to discuss renewal rates and leasing options.
ADMINISTRATIVE
Correctly completes all lease applications, assists with application verification and notifies prospective residents of results. Types miscellaneous resident communication as needed.
Completes all lease paperwork including related addenda and accepts rents and deposits.
Completes Guest Card information form on all clients, sends thank-you notes and performs follow-ups.
Physically inspects community when on grounds, picks up litter and reports any service needs to maintenance staff. May inspect move-outs and vacancies when requested.
Organizes and files appropriate reports, leases and paperwork.
Assists property manager and assistant manager in preparation of weekly reports, resident communications, move-out inventory, market surveys, etc.
GENERAL
Performs any additional duties assigned by the Resident Property manager or Regional Property Manager.
QUALIFICATIONS
Position requires excellent leasing and closing skills, and basic computer skills and organization.
Work Hours: 20-40 hours per week depending on whether a full or part-time employee. Employees may be asked to work a flexible workweek including weekends.
PHYSICAL REQUIRMENTS
Sitting, standing, twisting, kneeling, walking, climbing stairs, bending, stooping, reaching and lifting up to 40 pounds.
DRIVING/TRAVELING REQUIREMENTS:
Occasionally need (1% to 33% of the time) to utilize personal transportation to inspect apartment community and surrounding neighborhood, make trips to the back and visit the corporate office.
Must have valid driverâs license and automobile insurance.
FLSA STATUS
Washington is an At-Will employment state. This position is non-exempt
