Description The Medical Records Clerk is responsible for offering support to the Health Information Management department and outpatient sites through the organization, evaluation, and execution of medical records requests. The individual must also maintain patient medical records in compliance with medical, administrative, ethical, legal, and healthcare system regulatory requirements.Core tasks include the processing of telephone and faxed medical record requests, compiling printouts, gathering reports, and documenting all incoming and outgoing items. Serving in a high volume call answering capacity, the individual will ensure complete and timely customer service to patients and providers and comply diligently with department protocols and HIPAA standards to ensure the safeguarding of information.Key Responsibilities:1) Retrieval of patient medical records for providers, other medical personnel, and patients.2) Utilization of electronic systems to retrieve previous images and reports for patient appointments.3) Maintenance of the security and confidentiality of medical records to ensure HIPAA compliance.4) Efficient handling of high volume phone calls to meet department expectations.5) Management of Information Release (ROI) in accordance with state and HIPAA guidelines.6) Assurance of work flow continuity by documenting and communicating actions, abnormalities, and ongoing needs.7) Accurate preparation of paperwork for image interpretation, including locating previous examinations and reports when necessary.9) Thorough review of records for completeness and accuracy in compliance with company policies and state and HIPAA guidelines.10) Systematic tracking of medical record discs, reports, films, and other medical records.In summary, the successful candidate will be an integral part of a dynamic, customer-focused team, capable of meeting the demands of a fast-paced administrative environment.Requirements High school diploma or GED required, Associates degree preferred. Previous imaging medical records experience preferred. Minimum 1 year of recent, related experience, or equivalent combination of education, training, and experience. Familiar with medical terminology, and able to understand it.Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .
