RN Care Coordinator

RN Care Coordinator

18 Mar 2024
Washington, Tacoma, 98401 Tacoma USA

RN Care Coordinator

For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us to start Caring. Connecting. Growing together.An RN functions as part of the primary care team, and reports to the Clinical Services Manager (CSM). The supports the APC and our members to coordinate care services. This role works in close collaboration with all of the team members, and may support multiple providers. The RN works under the direction of the provider, and activities are delegated to the RN by the provider or the team CSM. The RN understands and supports the CPM models of care Institutional Special Needs Plan (ISNP), Institutional Special Needs Plan (IESNP) and Transitions to Skilled (TTS), and works in collaboration with the team to meet the goals of the program. This role will support our members telephonically and in- person in patient settings and home settings.Primary Responsibilities:

Establishes and maintains communication and a trusting collaborative relationship with the ICT, member/RP and primary caregiver staff in the ALC and APC 

Communicates with multiple organizations operational units for seamless coordination of benefits, i.e., utilization review staff, provider relations liaison, pharmacy, etc. 

Reviews member’s status and assists to achieve progress toward goals; adjusts the ICP as necessary 

Performs administrative functions for or on behalf of the PCP and/or APC 

Participates in program effectiveness analysis and planning 

Performs member visits and rounding as established and directed by the APC 

Communicates status of member with APC for evaluation and ICP updates 

Communicates with member, family/RP, primary caregivers of the community and other members of the ICT with each member visit 

Assists with other clinical and quality responsibilities for member, e.g., gaps in care 

Attends meetings on behalf of the APC and communicates updates to the ICP with the ICT 

Provides clinical educational programs for facility staff 

Communicates information on behalf of the APC to the member, family/RP and primary caregiver staff at the ALC 

Coordinates and collaborates with the health plan/client 

Assists with ACP 

Performs collection of data including functional status, BMI, vital signs, urine test for proteinuria, IFOBT specimen collection, and other clinical data. Results are entered into EMR and reviewed by APC 

Performs care coordination activities within the ALC to ensure member needs are met. (i.e., member  external provider appointments, therapy needs,  durable medical equipment (DME) and transportation)  

Stays abreast of all Model of Care (MOC) , documentation and policy updates communicated email, newsletters and team meetings 

Maintains an understanding of and utilizes clinical resources independently including but not limited to Resource1,  iCoreCodeGenius, Sparq, Learnsource and other Optum internal sites

Maintains confidential health information according to state and federal regulations including HIPAA 

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.Required Qualifications:

Current unrestricted Registered Nurse license in Washington

3+ years of RN experience

1+ years of case management experience

Valid driver's license and the ability to travel locally 75% of the time

Preferred Qualifications:

BSN

Experience with using an electronic medical records

Experience working in post- acute care, such as long term care or hospice and/or Case Management experience as an RN

Experience working with the geriatric population

Familiarity with the long term care business environment

Basic Microsoft Office skills with the ability to navigate in a Window's environment

Proven excellent communication and customer service skills

Washington Residents Only: The salary range for this role is $58,300 to $114,300 annually. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.Diversity creates a healthier atmosphere: OptumCare is an Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law .OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

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