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You could be the one who changes everything for our 28 million members by using technology to improve health outcomes around the world. As a diversified, national organization, Centene's technology professionals have access to competitive benefits including a fresh perspective on workplace flexibility.Position Purpose: Uses advanced experience to lead more complex projects from end-to-end that are focused on managing and maintaining optimum platform infrastructure performance, reliability, and security using SRE practices, observability tools, manual and automated procedures, documentation, people and processes and continuous delivery(CI/CD) tools, processes, and designs. Leads the development and delivery of complex services to automate monitoring activities and provide critical information to facilitate response and resolution of performance and availability issues and incidents. Leads the delivery of standardized and scalable software tools to ensure that systems operate without interruption at optimum performance and leads project teams through out the deployment process. Troubleshoots and analyzes service disruptions to determine the root cause of issues and develop solutions for improved reliability.
Leads team to identify problems with systems and services and drives regular deployment of new versions of the systems and their subcomponents
Leads projects from end-to-end that are focused on building and maintaining observability/monitoring for the application, monitoring key performance indicators, maintaining alerting, and continuously improving visibility.
Drives decisions around periodic system validation and testing, service monitoring, and standing up new services/tools
Uses advanced knowledge and experience to identify strategies that increase system reliability and performance through on-call rotation and process optimization
Leads post incident reviews and documents findings for future informed decision making
Drives implementation of approved proposals to optimize Software Development Life Cycle (SDLC) to boost service reliability
Leads functional and development teams to investigate and document issues and leads internal team to develop solutions to mitigate them
Leads root cause and problem solving initiatives
Understand and adapt new technologies, tools, methods, and processes from Microsoft and industry
Coaches and mentors team. Designs and implements key performance indicators
Contributes to engineering and organization success by welcoming related, different, and new requests; helping others accomplish job results
Trains the engineering team on new systems, protocols, and best practices
Drive and coach others through reviews of design, code, and test cases
Performs other duties as assigned
Complies with all policies and standards
Education/Experience: A Bachelor's degree in a quantitative or business field (e.g., statistics, mathematics, engineering, computer science).Requires 5 – 7 years of related experience.Or equivalent experience acquired through accomplishments of applicable knowledge, duties, scope and skill reflective of the level of this position.Technical Skills:
One or more of the following skills are desired.
Experience with Linux Operating System; Operating Systems; Unix Operating System; Windows Operating System
Experience with Other: Experience with observability/monitoring tools such as Splunk, Dynatrace, Elastic, New Relic, Prometheus, Grafana
Experience with Other: enterprise level CICD Tools such as Ansible, Jenkins, Cloudbees, OpenShift
Experience with Other: working in public cloud platforms like AWS and Azure
Experience with Programming Tools
Experience with Other: building and operating highly scaled applications
Experience with MongoDB; MySQL; Oracle Database Management System (DBMS); PL SQL; SQL (Programming Language)
Experience with Other: varying code repositories, auto deployments, branching with tools such as Gitlab, Bitbucket, Subversion
Experience with Other: IT service management tools such as Service Now, Atlassian, BMC
Soft Skills:
Intermediate - Seeks to acquire knowledge in area of specialty
Intermediate - Ability to identify basic problems and procedural irregularities, collect data, establish facts, and draw valid conclusions
Intermediate - Ability to work independently
Intermediate - Demonstrated analytical skills
Intermediate - Demonstrated project management skills
Intermediate - Demonstrates a high level of accuracy, even under pressure
Intermediate - Demonstrates excellent judgment and decision making skills
Intermediate - Ability to communicate and make recommendations to upper management
Intermediate - Ability to drive multiple projects to successful completion
Intermediate - Possesses technical aptitude
Our Comprehensive Benefits Package: Flexible work solutions including remote options, hybrid work schedules and dress flexibility, Competitive pay, Paid time off including holidays, Health insurance coverage for you and your dependents, 401(k) and stock purchase plans, Tuition reimbursement and best-in-class training and development.Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.