We are seeking an experienced and compassionate Care Coordinator Supervisor for High-Fidelity Wraparound Services to join our organization in Washington. In this supervisory role, you will lead a team of care coordinators delivering intensive care coordination services to individuals and families with complex behavioral health and social needs. You will combine clinical expertise with strong leadership capabilities to ensure high-quality, person-centered wraparound services that drive meaningful outcomes and foster sustainable community integration.Supervise, mentor, and develop a team of care coordinators, providing regular feedback, performance reviews, and professional growth opportunities to ensure team excellence and staff retentionOversee the delivery of high-fidelity wraparound services, ensuring adherence to evidence-based practices, clinical standards, and organizational policiesConduct comprehensive clinical assessments and develop individualized care plans that address the unique needs, strengths, and goals of each participantCoordinate and facilitate communication among multidisciplinary team members, service providers, and family members to ensure integrated and collaborative care deliveryMonitor care coordination activities, caseload management, and service utilization to optimize resource allocation and program efficiencyAnalyze program data, outcomes metrics, and performance indicators to identify trends, gaps, and opportunities for continuous improvement and innovationMaintain detailed and accurate documentation of care coordination activities, clinical notes, and service plans in compliance with regulatory and organizational requirementsRespond to crisis situations and complex cases with assertiveness and clinical judgment, providing guidance to team members and implementing appropriate interventionsParticipate in treatment planning meetings, case conferences, and interdisciplinary team discussions to ensure coordinated and transparent careBuild and maintain strong relationships with community partners, service providers, and stakeholders to enhance service accessibility and program effectivenessEnsure compliance with all applicable regulations, licensing requirements, and organizational policies related to care coordination and behavioral health servicesSupport the onboarding and training of new team members, fostering an inclusive and supportive work environmentAdvocate for participants' needs and rights while maintaining professional boundaries and ethical standardsContribute to program evaluation, quality assurance initiatives, and the development of best practices within the wraparound services framework
