Your CareerAs a Channel Systems Engineer covering some of the leading US Service Providers, your role will involve providing leadership, technical expertise, and guidance to partners on their journey towards becoming or further solidifying their position as key Palo Alto Networks partners. You will work as a technical leader with channel partners, providing technical expertise to support the technical sales and implementation of company products and solutions. This role involves collaborating with partners, training them on technical aspects, providing pre-sales technical assistance, and ensuring successful integration and post-sales success. The Channel Systems Engineer will act as a trusted advisor, driving growth by fostering strong relationships with channel partners and ensuring they have the knowledge and tools needed to succeed. We are working to create partner experts for life.Your ImpactServe as the primary technical leader for the designated channel partnersCollaborate with focus partners in the territory to develop comprehensive business plans that align to strategic objectivesProvide technical pre-sales support to partners, including product presentations, demonstrations and solution architecture design. Collaborate with your sales peers to identify opportunities for new partnerships and expand existing onesPlan and drive detailed technical training sessions for partners, ensuring they are proficient in the company’s products, solutions, and integration processesSupport channel partners with technical issues during and after product implementation, acting as a liaison between them and the company's technical support teamsApplies Business and Technical Acumen to design and deliver customized solutions based on partner and customer needs, ensuring alignment with company standards and best practicesStay updated on product roadmaps, new technologies, and industry trends to better assist partners in growing their businessAssist in the development and deployment of channel enablement materials, such as technical guides, manuals, and webinarsCollaborate with the product management and development teams to provide feedback on product improvements based on partner and customer feedbackDrives results by maintaining detailed records of partner interactions, sales pipeline, and technical support provided, reporting progress to management regularly
