We're looking for a friendly and efficient Customer Service Representative to join our dynamic team at 2278 Washington Road in Washington, United States. As a key member of our customer-focused organization, you'll play a vital role in ensuring our customers have an exceptional experience with every interaction. This position offers the opportunity to develop your customer service skills while working in a collaborative, fast-paced environment where your contributions directly impact customer satisfaction and team success.Answer incoming phone calls and take customer orders accurately and efficiently while maintaining a professional and friendly demeanorProcess cash and credit card transactions with precision and attention to detailProvide exceptional customer service by addressing inquiries, resolving issues promptly, and going the extra mile to exceed customer expectationsPrepare items according to company standards and customer specifications with consistency and careMaintain a clean, organized, and welcoming work environment that reflects our commitment to excellenceCollaborate effectively with team members to ensure smooth operations during peak periods and support colleagues when neededMultitask efficiently while prioritizing customer needs and maintaining high-quality service standardsHandle and lift items weighing up to 25 lbs as part of daily operationsAssist with various operational and cleaning tasks as assigned to support team objectives