We are looking for a motivated and detail-oriented Customer Service Representative to join our growing team. This role plays a key part in ensuring a seamless and positive experience for our clients. The ideal candidate is proactive, organized, and committed to exceeding expectations. You will serve as a primary point of communication, assisting clients with inquiries, coordinating solutions, and maintaining a high standard of professionalism.ResponsibilitiesRespond to client inquiries via phone and email in a timely and professional mannerProvide accurate information, guidance, and support according to company proceduresMaintain updated records, documentation, and account detailsAssist with problem-solving and follow up on pending issues to ensure resolutionCollaborate with internal departments to address client needs efficientlyUphold quality standards and ensure an exceptional customer experienceSupport administrative tasks and daily operational functions as needed
