Crowell & Moring LLP is an international law firm with offices in the United States, Europe, MENA, and Asia that represents clients in litigation and arbitration, regulatory and policy, intellectual property, and transactional and corporate matters. The firm is internationally recognized for its representation of Fortune 500 companies in high-stakes litigation and government-facing matters, as well as its ongoing commitment to pro bono service and diversity, equity, and inclusion.Job SummaryThe Pro Bono Manager balances hands-on administration with strategic program development, maximizing the use of firm-wide resources to deliver an impactful and sustainable pro bono program. The Pro Bono Manager supports the Pro Bono Partner in administering and enhancing Crowell & Moring LLP's pro bono program. This role blends program management and administrative support, leveraging firm resources and collaborating across departments to maximize participation, effectiveness, and impact.Job ResponsibilitiesServe as a primary point of contact for pro bono matters, including inquiries from courts, bar associations, legal aid organizations, and prospective clients.Lead event planning for pro bono trainings, special events, and the George Bailey Awards program, collaborating with the Events team.Support the C&M Foundation’s pro bono initiatives.Assist in developing and implementing policies and procedures to enhance program effectiveness.Foster relationships with legal service organizations, nonprofits, community groups, law schools, and bar associations.Coordinate responses to audit requests from nonprofits and work with administrative departments to ensure timely, accurate information.Organize and facilitate training and orientation sessions for attorneys and pro bono volunteers.Recruit and coordinate volunteers for the Catholic Charities Legal Network Hotline, including intake scheduling and training coordination.Manage sponsorship requests from legal service providers, including communications, program ads, and event attendance.Utilize legal research databases and pro bono tracking systems to monitor hours, measure program effectiveness, and compile internal and external reports.Prepare detailed monthly and annual reports on pro bono activity, hours, fees, and impact.Draft and edit marketing and communication materials for business development, talent recruitment, and promotional efforts.Assist in responding to annual national and international surveys related to pro bono work.Support administrative tasks such as opening new matters, conflicts clearance, retainer letter preparation, docket management, and closing out cases.Identify and optimize use of firm-wide resources (administrative, IT, HR, marketing) to support the pro bono program.
