ServiceNow.OrgAt the heart of ServiceNow is a grand purpose: to make the world work better for everyone. Our purpose is not just a tagline, it’s a demonstration of our intent to impact the world for the better. To continue this mission, ServiceNow.org is a go-to-market vertical that leads with our values to exclusively service the needs of the global non-profit community, using the power of our platform to enable these vital organizations to achieve operational efficiency boosts, when those time saving efficiencies will literally save and impact lives. Aligned to our ESG strategy, the Servicenow.org team positions our world-class platform capabilities and solutions to non-profits and reinvest a portion of the profits into the community.The ServiceNow.org Senior Account Executive will produce new business sales revenue from software licenses working with prospects and customers in a specific territory. This will be achieved through territory planning, including research of prospect & customers, using business development strategies, and completing field-based sales activities within an assigned territory.The ServiceNow.org Senior Account Executive builds relationships within Non-Profit clients while achieving (and exceeding) quarterly and annual sales quotas for an assigned territory.Develop and run a sales strategy in the assigned territory with a target prospect list and a sales plan. This includes Strategic territory planning, account planning, and leveraging internal relationships to execute on sales opportunitiesOwnership of driving successful pipeline generation activities in partnership with SDRs, LDRs, marketing and partnersDrive ServiceNow.org brand awareness and develop customer success storiesQualify prospects and develop new sales opportunities and ongoing revenue streamsAdvance and close sales opportunities—through the successful execution of the sales strategy and roadmapRetain and grow existing customer base (including In Kind Donation accounts) with regular non-sales customer engagement activities to deliver on excellent customer experience and value realizationCultivate customer relationships by deeply understanding Non-Profit strategic growth plans, challenges/opportunities, technology footprint and corresponding strategy to serve as a partner for their successDemonstrate operational excellence across forecasting and account planningBe a trusted, authentic, advisor to your customers by understanding and empathizing with their business and advising on how ServiceNow can help them achieve their organization’s strategic objectivesIdentify 1-2 customer success stories to the Head of Sales on an annual basis for external publication
